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Welcome to The Employee Help Desk—the podcast for small business owners who are great at what they do… but never signed up to manage people. Hosted by HR pro and executive coach Susan Mahaffee, this podcast delivers straight talk, real fixes, and all heart when it comes to the people side of your business. Each week, Susan answers the real questions you're asking about employee situations—what to consider, what to say, and how to move forward with confidence. It's practical, honest, and built for business owners who just want to get it right. The people stuff is hard—but you don't have to figure it out alone.
| Episode | Date |
|---|---|
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Episode 21: Building Better Workplaces Through Community and Leadership with Kris Valerio Shock
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Jun 05, 2026 |
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Episode 20: Delivering Tough News with Compassion with Sanita Pinchback
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May 29, 2026 |
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Episode 19: Building Legacy and Protecting Your Future with Maura Dowd Sniegoski
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May 22, 2026 |
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Episode 18: Unlocking HR as a Strategic Business Partner with Jaime Damkroger
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May 15, 2026 |
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Episode 17: Reimagining Leadership and Self-Transformation with Laura Reynolds
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May 08, 2026 |
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Episode 16: Leading with Curiosity: The Power of Asking Questions with Agnes Geisler
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May 01, 2026 |
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Episode 15: Building a Meaningful Career on Your Own Terms with Brooke Toomey
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Apr 24, 2026 |
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Episode 14: Addressing Childhood Trauma in the Workplace: A Conversation with Dr. Pamela Pine
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Apr 17, 2026 |
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Episode 13: Building Wellness into Workplaces: Insights from Elizabeth Harris, RD
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Apr 10, 2026 |
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Episode 12: Stop Doing Everyone Else's Work: Boundary Strategies for Leaders with Heather Archer
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Apr 03, 2026 |
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Episode 11: Why Employee Problems Keep Small Business Owners Stuck (And What to Do About It)
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Mar 14, 2026 |
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Episode 10: Welcome to 2026: What's Happening With Us — and the Workplace
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Mar 04, 2026 |
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Episode 9: Why Leaders Need Pause (and Pina Coladas)
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Aug 29, 2025 |
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Episode 8: The #1 Investment You're Probably Not Making: Why Untrained Managers Are Hurting Your Business
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Aug 21, 2025 |
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Episode 7: What the HR Just Happened at the Coldplay Concert? And what Business Owners Can Learn From It
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Aug 15, 2025 |
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Episode 6: Making Decisions Without Leaving People Behind
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Jul 16, 2025 |
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Episode 5: What to Do with Hearsay at Work (When You Didn't See It Yourself)
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Jul 01, 2025 |
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Episode 4: Leadership Skills You Actually Need Right Now
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Jul 01, 2025 |
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Episode 3: Dealing with People Problems Before They Blow Up
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Jun 30, 2025 |
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Episode 2: How to Build a Team That Works Well Together
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Jun 30, 2025 |
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Episode 1: What Kind of Leader Are You (and Is It Working?)
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Jun 28, 2025 |
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Employee Helpdesk Trailer
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Jun 27, 2025 |