Behind the Docs
By Heretto
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Category: Technology
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Episodes: 20
Description
Welcome to Behind the Docs — the podcast that spotlights the people who make technical content come to life. Whether you're a seasoned tech writer, content strategist, or just curious about the brains behind the docs you rely on every day, this show is for you.
Each episode features real conversations with the folks who build help sites, craft user guides, and keep the content engine running behind the scenes. No jargon, just smart, engaging stories about the work, the wins, and the humans making it happen.
| Episode | Date |
|---|---|
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BtD at ConVEx'26!
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Apr 28, 2026 |
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Special Episode! Who controls your content? AI and content governance - Sarah O'Keefe of Scriptorium
|
Apr 21, 2026 |
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What Great Documentation Actually Means in Cybersecurity - Jeff Cross at Arctic Wolf
|
Mar 31, 2026 |
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Designing Documentation for Agents, Not Just Users - Dachary Carey of MongoDB and Agent-Friendly Docs Expert
|
Mar 24, 2026 |
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Docs as Systems with Manny Silva of Skyflow and Doc Detective
|
Mar 17, 2026 |
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AI Isn't the Main Character with Sara Feldman of the Consortium for Service Innovation
|
Mar 10, 2026 |
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Clarity is the Hill with Melanie Denise Davis of Dragonfly Diva Docs
|
Mar 03, 2026 |
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Technical Writers Should Be Rebranded to Knowledge Engineers with Dave Koelmeyer of IDEXX
|
Dec 02, 2025 |
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The Philosophy of Structured Content with Jarod Sickler of Heretto
|
Nov 25, 2025 |
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From Accidentally Structured to Intentionally Scalable with Sandie Markle of Blueberri
|
Nov 18, 2025 |
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From Chili's Training Docs to Enterprise DITA Migration with Laura Minaie of Heretto
|
Nov 04, 2025 |
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Building Customer Education Programs with Karissa Van Baulen of Pallon
|
Oct 28, 2025 |
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BtD at LavaCon, The Content Strategy Conference - Pt. 2
|
Oct 21, 2025 |
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BtD at LavaCon The Content Strategy Conference - Pt. 1
|
Oct 14, 2025 |
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The 5 Whys with Randee Napp of ECHO Inc.
|
Oct 07, 2025 |
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The Power of Style Guides with Kimberly Voltaire of Simpli.fi
|
Sep 30, 2025 |
|
Unapologetically Authentic with Kat Reierson of DocuSign
|
Sep 23, 2025 |
|
Creating Content with Purpose with Kaitlyn Snook of ACSTechnologies
|
Sep 16, 2025 |
|
Leveraging DITA for Learning Content - Matt Knight of Chartered Insurance Institute
|
Sep 09, 2025 |
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Welcome to Behind the Docs! Kicking it off with Barbara Green of ACSTechnologies
|
Sep 02, 2025 |