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It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
| Episode | Date |
|---|---|
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Restaurant Server Success System in 45 mins...
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May 22, 2026 |
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Top 10 Reasons Restaurant Management Fails
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May 17, 2026 |
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Restaurant Management Training that Turns Them into Leaders (ROI time)
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May 08, 2026 |
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Coffee Shop Marketing and Branding That Changes Everything l with Coffee Dose founder Jeni Castro
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Apr 30, 2026 |
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Restaurant Manager Training: Step-by-Step to Higher Profits
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Apr 27, 2026 |
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Your Host Is Costing You Thousands (Here’s Why)
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Apr 14, 2026 |
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Fix THIS or Your Restaurant Will Keep Struggling
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Apr 10, 2026 |
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Fix Your Hospitality Training through Leadership Development
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Apr 03, 2026 |
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The Crazy Truth Behind Turning $12 to $100M Restaurant Empire
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Mar 27, 2026 |
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I Found the #1 Mistake Killing Restaurants in 2026 and How to Fix it
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Mar 21, 2026 |
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How One of America’s Most Profitable Restaurants Built Its Brand on a Shrimp Cocktail
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Mar 12, 2026 |
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Hot Dog Cart to $750 Million Dollar Empire: The Untold Reason of Portillo's Success
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Mar 03, 2026 |
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Why Most Restaurants Fail at Training Gen Z — And What Actually Works
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Feb 27, 2026 |
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The Insane Reason People Pay $350 JUST for a Reservation to Carbone!
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Feb 23, 2026 |
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The Right Way to Upsell in Your Restaurant (No One Teaches This)
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Feb 06, 2026 |
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I’ve Worked With Over 300 Restaurants… They All Have This ONE Problem
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Feb 02, 2026 |
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The Hospitality Mindset That Creates Top Performers (And More Money)
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Jan 29, 2026 |
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How to Increase Restaurants Sales Through Maximizing Reviews
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Jan 09, 2026 |
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This Training Mistake Is Costing Your Restaurant Millions
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Jan 02, 2026 |
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Why the Best Restaurants Are ALWAYS Packed
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Dec 29, 2025 |
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Most Restaurants Get Hospitality Wrong (They Overlook This)
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Dec 27, 2025 |
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3 Brutal Truths That Keep Your Restaurant From Growth
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Dec 19, 2025 |
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Hospitality Training in 15 Mins...
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Dec 18, 2025 |
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The Iceberg Method That Fixes Your Restaurant Hospitality Problem
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Dec 15, 2025 |
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The Silent Killer of Successful Restaurants
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Dec 12, 2025 |
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These Are The 3 Biggest Mistakes Restaurants Make
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Dec 09, 2025 |
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20 Years of Restaurant Turnarounds in 15 Minutes (Thank Me Later)
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Dec 08, 2025 |
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The #1 Reason Restaurants Break and How to Fix It
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Dec 05, 2025 |
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Hospitality Isn’t in The Training...It’s in The Selling
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Dec 02, 2025 |
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The Mindset Training That Makes your Restaurant Employees Profitable
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Dec 01, 2025 |
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5 Different Billion Dollar Brands Use The Same Theory: E-ROI
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Dec 01, 2025 |
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I Analyzed Over 1,000 Restaurants...Top 10% Do This
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Nov 25, 2025 |
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Turn Starbucks Failure Into YOUR Success (Here's How)
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Nov 13, 2025 |
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10x Restaurant Sales Without Spending a Dollar More (Restaurant Growth Hack)
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Nov 12, 2025 |
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Hospitality Training
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Nov 10, 2025 |
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The Secret Ingredients of Great Hospitality...BROKEN DOWN
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Nov 09, 2025 |
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Give me 20 Minutes and I'll Fix Your Restaurant's Leadership Problem
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Oct 31, 2025 |
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How to Turn 1 Restaurant Guest Into 3... (Start Now)
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Oct 30, 2025 |
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Fix Your Restaurant's Hospitality with THESE 5 Simple Steps
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Oct 29, 2025 |
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The Hidden $27M System Behind the World’s Most Profitable Restaurant
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Oct 29, 2025 |
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Hospitality Isn’t Dead. Your Trapped in Outdated Training (Here's How to Fix It)
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Oct 22, 2025 |
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Future Proof Your Restaurant with This 20 minutes (from 20 years of Training)
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Oct 13, 2025 |
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The One Thing That Kills Great Restaurants (and It’s Not Food)
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Oct 13, 2025 |
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Hospitality is Dying - Here's How to Profit From It
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Oct 06, 2025 |
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3 Things I Avoided When Scaling 300 Restaurants
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Sep 17, 2025 |