The Squawk
By Lorikeet
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Category: Tech News
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Episodes: 7
Description
The customer experience space is changing fast. The Squawk is a short, sharp and focused deep dive on one guest and their one big idea about how CX is changing for the people involved. The conversation is deep, tactical and specific. Perfect for a quick commute and guaranteed to leave you with something new to think about – or implement – for your CX operation.
| Episode | Date |
|---|---|
|
How Stream Built an AI Support Agent with One Part-Time Engineer | Nick Rogers
|
May 13, 2026 |
|
Why Every CX Hire at Granola Learns to Code I Vicky Firth
|
Apr 28, 2026 |
|
How Clay Turned Support Into a Talent Engine I George Dilthey
|
Nov 25, 2025 |
|
Move Fast with Care: How Culture Amp Built AI That Customers Trust
|
Nov 04, 2025 |
|
Linear’s CX Playbook: Zero-Bug Policy with Alexandra Lapinsky Wilson
|
Oct 21, 2025 |
|
Scaling Support at Google, Stripe, and Bridge: Lessons in Building World-Class Operations
|
Oct 07, 2025 |
|
Hear from Stripe, Linear & Clay on the Future of CX | The Squawk Trailer
|
Oct 02, 2025 |