CX Matters by Hello Customer
By Bram De Vos
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Image by Bram De Vos
Category: Management
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Episodes: 8
Description
Welcome to CX Matters, a podcast where we dive into all matters CX to find out what really makes the difference, what moves the needle, and what makes customers tick.
CX Matters is powered by Hello Customer, the platform that helps organizations turn feedback into real business improvements.
Learn more about Hello Customer here: www.hellocustomer.com
| Episode | Date |
|---|---|
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Episode 6: What if AI makes your customer experience worse, not better with Steven Van Belleghem and Michel Stevens
|
May 28, 2026 |
|
Episode 5: How to build a customer-centric culture that actually lasts with Michel Stevens
|
May 04, 2026 |
|
Episode 4: Trust Is The New Currency of Digital Customer Experience with Steven Van Belleghem
|
Mar 09, 2026 |
|
Webinar. Beyond the Hype: GenAI in Customer Experience in 2026
|
Dec 15, 2025 |
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Webinar. Voice of Customer Intelligence: Using customer feedback to gain competitive advantage
|
Dec 15, 2025 |
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Episode 2: When in Doubt, Be Human — How Technology Amplifies Customer Centricity
|
Nov 17, 2025 |
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Episode 3: When Customer Experience Delivers ROI
|
Nov 17, 2025 |
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Episode 1: The Myths of Customer Experience
|
Nov 14, 2025 |