Franchise Whispering

By Franchise Marketing News

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Category: Marketing

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Episodes: 23

Description

Franchise Whispering is the podcast from Franchise Marketing News that goes beyond the headlines to explore what’s really shaping growth in franchising today.


Hosted by FMN Board member Bob McKay, CEO of McKay Advertising and Activation, each episode features candid conversations with franchisors, franchise executives, marketers, operators, and industry insiders who are driving innovation across franchise marketing, development, and brand strategy. From scaling systems and supporting franchisees to navigating emerging technology, consumer behavior shifts, and industry change, Franchise Whispering delivers real insight from the people inside the business.


This is not surface-level commentary or recycled advice. It’s a thoughtful, experience-driven discussion designed for franchise leaders who want to understand not just what is happening in the industry, but why it matters and what to do next.


New voices. Real stories. Smarter franchise marketing.


Episode Date
The Service Recovery Paradox: Turning Angry Customers into Raving Fans with Zack Oates
Jul 10, 2026
Winning the Repeat Visit: Guest Retention & Markeration with Fractional CMO Rev Ciancio
Jul 02, 2026
Back to the Marketing Basics: Local Activation & Storytelling with Fractional CMO Katherine LeBlanc
Jun 25, 2026
The "Fifth Channel" of Franchise Marketing: Inside CAREMARK with Rhianna Clavering
Jun 19, 2026
The Power of the Pivot: Navigating Unit Economics & Shifting Consumer Trends with Julie Whitney
Jun 12, 2026
Marketing Without a Storefront: Mastering Ghost Kitchens & Virtual Brands with Adam Robbins
Jun 02, 2026
Franchise Whispering - "AI-Proofing the Next Generation": Compressing the Franchise Sales Cycle w/ Christina Parsons
May 06, 2026
Franchise Whispering - "Motion Without Results": Turning Marketing into a Growth Engine w/ Felicia Reeves
Apr 30, 2026
"Preparation and Personalization": The Next Generation of Franchise Marketing with Sydney Kleinsasser
Apr 22, 2026
Franchise Whispering - "The People Own the Brand": Scaling Big Dave's Cheesesteaks from a Gas Station to a National Franchise with Derrick Hayes
Apr 15, 2026
Franchise Whispering - "Blow Their Minds": Maintaining Cult Status & Overcoming the Growth Plateau with Brandon Rhoten
Apr 08, 2026
Franchise Whispering - "The Menu is the Marketing": Navigating Franchise Growth & Local Autonomy with Ashley Mitchell
Apr 01, 2026
Franchise Whispering - Rescuing an Iconic Brand - The Hooters Turnaround & Franchise Leadership with Neil Kiefer
Mar 26, 2026
Franchise Whispering - Selling the Franchise Dream with Purpose & Empathy with Kelli Schroeder
Mar 18, 2026
Franchise Whispering - The Fractional CMO Solution: Taming Franchise Marketing Chaos with Liane Caruso
Mar 11, 2026
Franchise Whispering - Empowering Youth Sports & Mastering Franchise Marketing with Madison Gates
Mar 04, 2026
Franchise Whispering - Reinventing Icons & The Courage Barometer with Kevin Keith
Feb 25, 2026
Franchise Whispering - Major League Marketing & Community Impact with Derek & Jillian Pipkorn
Feb 18, 2026
Franchise Whispering - Making a Splash: Purpose-Driven Marketing & The "Neighborhood Test" with Heather Anderson
Feb 11, 2026
Franchise Whispering - Scalable Foundations and the "Devil’s Calculator" with Madeleine Zook
Feb 04, 2026
Franchise Whispering - Scaling Sweet Success: From One Location to 100+ with Greg George
Jan 28, 2026
Franchise Whispering - Why Marketing Leaders Are Shaping the Future of Franchising with Kristen Pechacek
Jan 21, 2026
Franchise Whispering - Scaling Health and Wellness with Guy Coffey
Jan 14, 2026