The Look & Sound of Leadership

By Essential Communications - Tom Henschel

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store.


Category: Management

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 247
Reviews: 0

Description

An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.

Episode Date
The Conflict Conversation
1153

What’s helpful to say when you’re in an argument? How can you prepare to have an argument? This month’s coaching conversation dives deeper into the topic of “Conflict” which began last month. This episode has scripts and concepts for mastering The Conflict Conversation. 

We’ve created another PDF to support your leadership development. It’s a feedback model detailing actions and intentions for you. If you’re serious about your leadership, you have to be serious about mastering the art of feedback. Grab this Essential Tool and dig in. It’s waiting for you in our Tools bin


This month’s episode is tagged in the Podcast Library under 

Communication Skills

Relationship Building

For Women


Related episodes you might listen to are: 

#61  A Difficult Conversation 

#73  Disagree Agreeably 

#72  Getting Agreement 

#27  Repairing Damaged Relationships 

#88  Resolving Conflict 

 

Thanks this month, and every month, to those of you who post reviews. We are so grateful for your support and kind words.

If you have a question about your career and how coaching might help, be in touch with us here

Until next month, stay healthy and be well.

Tom and The Look & Sound of Leadership team. 


Aug 04, 2022
Conflict
1128

Conflict is inevitable, but most of us were never taught skills to help us find our way through the dark corridors of this house called “Conflict.” This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House. 

If you’re looking to develop your executive presence, our latest PDF is for you. It talks about the four factors every executive needs to be effective. It’s free. You can find it in our Tools bin.  Help yourself. 

This month’s episode is tagged in the Podcast Library under 

Relationship Building


Related episodes you might listen to are: 

61  A Difficult Conversation 

73  Disagree Agreeably 

72  Getting Agreement 

27  Repairing Damaged Relationships 

88  Resolving Conflict 

 

Tom references the book “Difficult Conversations: How to Discuss What Matters Most” by Stone, Patton and Heen, from the Harvard Negotiation Project.

As always, thanks to the folks who post reviews. We are so grateful for your support and kind words.

If you have a question about your career and how coaching might help, be in touch with us here


Until next month, stay healthy and be well.

Tom and The Look & Sound of Leadership team. 


 

Jul 07, 2022
Holding Boundaries
1252

A leader, often reticent to speak up on her own behalf, learns tools to help her ask for what she wants without worrying she’ll incite a battle.

This month we’ve created another free PDF for you in our Tools bin. This one is to help you use video playback to achieve The Look & Sound of Leadership.

This month’s episode is tagged in the Podcast Library in these three categories:


Assertiveness

Communication Skills

Managing Yourself


Related episodes you might listen to are: 


188 Boundaries

164 Conflict

165 The Conflict Conversation

86 Intimacy in Business: Setting Boundaries

88 Resolving Conflict


We send gratitude to the people posting reviews. Thank you for your support and kind words.

If you have a question about your career and how coaching might help, be in touch with us here

Until next month, stay healthy and be well.

Tom and The Look & Sound of Leadership team. 

Jun 09, 2022
How to Set Boundaries
1408

Kindness is killing a leader’s ability to set and hold effective boundaries. She works with her coach to find her voice and along the way discovers an empowering image about boundaries.

We’ve put lots of free PDFs in our Tools bin to help you achieve The Look & Sound of Leadership.

This episode is tagged in three categories in the Podcast Library:

Assertiveness

Managing Yourself

Self-Talk


Five related episodes you might listen to are: 

216  7 Steps to Stop Emotional Hijacks

204  Blind Spots

188  Boundaries

210  How to Grow Your Self-Management

190  Thinking Errors


Much gratitude to the folks who post reviews. We appreciate your support you’re your kind words.

Let us know how we can support your growth and development. Be in touch with us here

Until next month, be well!

Tom and The Look & Sound of Leadership team. 

May 05, 2022
Two Paths to Flow
1172

A worried leader seeks help finding balance between going with the flow and giving himself a larger voice.

Visit our Tools bin for free PDFs to help you achieve The Look & Sound of Leadership.

This episode is tagged in three categories in the Podcast Library:


Assertiveness

Managing Yourself

Relationship Building


Five related episodes you might listen to are: 

21Eliminating Distractions

59  Focus in the Face of Distractions 

30Self-Knowledge as Leadership

184    The Focused Executive

142    The Mindful Executive


Tom also talked about two books in this episode:

“Flow: The Psychology of Optimal Experience”by Mihaly Csikszentmlhalyi

“The Trust Advisor”by David Maister, et al 

Thanks to everyone who posts reviews, and thanks so much for your kind words! 

Let us know how we can support your growth and development. Be in touch with us here

Until next month, be well!

Tom and The Look & Sound of Leadership team. 

Apr 07, 2022
How Leaders Can ‘Play Better Poker’
1131

A missed promotion prompts a leader to complain to her CEO. The CEO responds by getting her a coach, which results in explorations of authenticity, self-awareness and self-management.

Visit our Tools bin for free PDFs to help you achieve The Look & Sound of Leadership.

This episode is tagged in three categories in the Podcast Library:


Managing Yourself

Perception - How You Perceive Yourself

Perception - How You’re Perceived


Seven related episodes you might listen to are: 

#71 – Act “As If”

#204 – Blind Spots

#110 – Creating New Behaviors

#103 – Self-Awareness & Self-Management

#85 – Stop Giving Away Your Secrets

#190 – Thinking Errors

#51 – When Learning Makes Things Worse


Thanks to everyone who posts reviews. And thank you so much for your kind words! 

Let us know how we can support your growth and development. Be in touch with us here

Until next month, be well!


Tom and The Look & Sound of Leadership team. 

Mar 03, 2022
7 Steps to Stop Emotional Hijacks
1003

A leader, ashamed of hurtful words she spoke to a colleague, explores what happened with her coach. She learns seven techniques for keeping herself from future emotional hijacks.      

Download a free PDF about the seven steps to help you stop emotional hijacks here.


This episode is tagged in five categories in the Podcast Library:    

Seven related episodes you might listen to are: 

#109 Building Emotional Intelligence

#147 Conquering Fear

#74  Dealing with Emotional Responses

#142 The Mindful Executive

#22  Negative Self-Talk

#103 Self-Awareness & Self-Management

# 171 Taming the Wild Child


Post a review and help us cross the 1,000 review mark!

As we hurtle into 2022, all of us here at The Look & Sound of Leadership wish you a wonderful year of health, growth, and curiosity.

Tom and The Look & Sound of Leadership team. 

Feb 03, 2022
How To Stay Calm Under Fire
1199

A leader is given a presentation coach and two goals: ‘tell a better story’ and ‘be more responsive in the moment.’ This episode is the coaching conversation about the second goal: be responsive in the moment.

This episode is tagged in four categories in the Podcast Library:


Six related episodes you might listen to are: 

#214 How to Turn Data Into Stories

#160Prepping Like a TED Talker

#157Talking Like a TED Talker

#161Performing Like a TED Talker

#77The Power of Rehearsal

#65Sorting & Labeling


Join us this month for two free mini-courses facilitated by Susan Smalley:

Skills of a Great Manager

Leadership Circle for Women


Listen to Tom’s interview on The Remarkable Coach podcast where he and host Michael Pacheco talked about Tom’s 30 years of coaching.

Post a review and help us cross the 1,000 review mark!


All of us here at The Look & Sound of Leadership wish you a safe, healthy year of growth and curiosity.

Tom and The Look & Sound of Leadership team. 

Jan 06, 2022
How To Turn Data into Stories
1227

A leader is given a presentation coach and two goals: ‘tell a better story’ and ‘be more responsive in the moment.’ This episode is the coaching conversation about telling a better story. 

There are four tools in the episode:

1. Grab our list of questions   [please link to the PDF]

2. Build a puzzle for your listeners

3. Create a hero in jeopardy

4. Work with a partner – cautiously!


This episode is tagged in three categories in the Podcast Library:


Communication Skills

Executive Presence

Presentation Skills 


Five related episodes you might listen to are: 


3   Stories – The Ultimate Persuaders

56 What Compelling Speakers Share

77 The Power of Rehearsal

84 Making Stories Soar

120 Captivate Your Audience 

160 Prepping Like a TED Talker


In January, free mini-courses resume. Check out these two learning opportunities:


Skills of a Great Manager

Leadership Circle for Women


As we approach the threshold of a new year, I wish you curiosity and growth.

Thanks for all the support! See you in the new year! 

Tom and The Look & Sound of Leadership team. 

Dec 02, 2021
How to Re-engage a Team
1474

Worried that working remotely has disconnected her team, a leader asks her coach for help and learns a powerful tool.

Being able to lead your team in growth exercises is a critical leadership skill. This episode is full of tips and guidance for strengthening that muscle.

Tom strongly endorses the Liberating Structures website. Lots of amazing free resources there.

He also recommends a conversation with Dave Stachowiak on Coaching for Leaders about “How to Lead an Offsite.”

This episode is tagged in three categories in the Podcast Library:

Communication Skills

Leading Teams

Management Skills


Five related episodes you might listen to are: 

143 – Power Tools for Teams: Plus/Delta

149 – How Teams Fight

175 – Leading Offsites

181 - Inviting Dialogue

194 - Connecting Over Video


In January, free mini-courses will resume. Check out these two learning opportunities:

Skills of a Great Manager

Leadership Circle for Women


Gratitude went to Sarah Brown for having Tom as a guest on an episode of The KTS Success Factor podcast. Hear all the tips here

Gratitude also, as always, to those who reach out to us and to those who post reviews. Thank you so much! Be in touch here.


From all of us here at The Look & Sound of Leadership, be well. Stay healthy and safe. 


 Thanks for listening.

See you next month!









Nov 04, 2021
How To Coach Your People
1363

A no-nonsense leader is asked to add coaching to her list of duties. She turns to the coach who’d coached her for a quick immersion course. 

Coaching your people requires a shift in thinking and a specific set of behaviors. These ideas are captured in a PDF about the GROW model. It’s available to you for free here.

This month we are offering three free mini-courses. Come join us!

Demystifying Workplace Conflict

Understanding Yourself and Others (DiSC)

Get 15% off your registration with either of these courses by using the coupon code PODCAST at checkout. Offer applies to your first registration.

The Look & Sound of Leadership

Get 50% off our flagship course with the coupon code LEADERSHIP at checkout!

During the episode, Tom and Laurel mentioned Crucial Conversations: Tools for Talking When the Stakes are High. A great skill-building resource.


This episode lives in three categories in the Podcast Library:

Management Skills

Perception – How you Perceive Others

Relationship Building.


Five related episodes you might listen to are: 

132 – Coaching Your People 

91 – Facilitating Open Dialogue   

155 – The Human Element

83 – Leadership and Listening  

26 – Questions as Leadership

You can explore more ideas about coaching your people on Dave Stachowiak’s Coaching For Leaders podcast. Episode 190: How to Improve Your Coaching Skills.

Tom raved about Dave’s conversation with Connson Locke. That’s on Coaching for Leadership, Episode 546: How to Speak Up. 


Catch Tom answering coaching questions on the Unlocking Leadership – Ask the Coaches podcast.

How To Build Executive Presence

How to Become a Strategic Thinker

Rebuilding Engagement prior to Restructuring, Can an Executive Coach Help?

Gratitude, as always, to those who reach out to us and to those who post reviews. Thanks!

From all of us here at The Look & Sound of Leadership, be healthy and safe. 


Thanks for listening.

See you next month!

Oct 07, 2021
How To Show Up
1463

Frustrated at not showing up the way she wants to, a leader, in conversation with her coach, explores ways to integrate her values into her behavior.

To show up as more of whatever you want to be, ask yourself: 

  • What would be different if I were a little braver right now?
  • What would a brave person do right now?
  • What would I think, or what would I feel, if I were my bravest self right now?
  • How is my self-talk helping how I show up?
  • How is my self-talk holding me back in how I show up?
    (Substitute your own spine word for “brave.”)


Three books to build muscle around how you show up. 

The PDF “Six Books for Growth” is available here. Or email Tom and he’ll send it to you.

This episode connects to two previous episodes featuring Chin-Sun: How to Build Your Self-Awareness and How to Grow Your Self-Management.

On September 7, a new podcast featuring Tom goes live: “Unlocking Leadership – Ask the Coaches.” Available online, on your podcast app and YouTube.



Meet our fabulous facilitators and browse our catalogue of courses.



Courses currently open for registration are:

Dare to Lead – full course

Career Wellness – free mini-course

Improv for Leadership – free mini-course



Get 15% off your first course with the promo code: PODCAST



This episode is in the library under four filters:

For Women

Managing Yourself

Self-Talk



Five specific episodes you might listen to are:

71. Act As If

162. Acting on the Corporate Stage

174. Animating Your Persona

154.  Self-Limiting Beliefs

176.  The Executive Impostor



Gratitude, as always, to those who reach out to us and those who post reviews. Thanks!

From all of us here at The Look & Sound of Leadership, be healthy and safe. 

Thanks for listening.



See you next month!

Sep 02, 2021
How To Grow Your Self-Management
1344

In this episode, a leader feels she lacks courage. She engages her coach in a conversation about how to use self-awareness and self-management as tools to help her become a little bolder.

The self-talk scripts discussed in this episode, plus the four-box process Tom described, are available to you in a PDF. You can request it in an email to Tom here or you can download the PDF here.

Other resources mentioned in this episode:

Last month’s episode connects (like Pop Beads!) to this episode: How to Build Self-Awareness

E.Q. Applied by Justin Bariso – a helpful, friendly book chock-full of exercises.

Nathaniel Branden’s work on self-esteem – profound thoughts and powerful prompts.

Dan Harris’s podcast 10% Happier

Meet our fabulous facilitators and browse our catalogue of courses.


Courses currently open for registration are:

Dare to Lead – free mini-course and full course

Career Wellness – free mini-course 


Get 15% off your first course with the promo code: PODCAST


This episode is in the library under four filters:

Assertiveness

Developing New Behaviors

Managing Yourself

Self-Talk


Five specific episodes you might listen to are: 

162. Acting on the Corporate Stage

109. Building Emotional Intelligence

110. Creating New Behaviors

176. The Executive Impostor

25. How Behaviors Change


Plus a bonus episode:

103. Self-Awareness & Self-Management


Much gratitude to those of you who reach out to us and those who post reviews. Thank you!

From all of us here at The Look & Sound of Leadership, be healthy and safe. 

 Thanks for listening.

See you next month!








Aug 05, 2021
How To Build Self-Awareness
1578

Self-awareness, like any muscle, can be built through discipline.In this episode, a leader learns two exercises to help build awareness of her thoughts and feelings.

The two exercises discussed in this episode are detailed in a PDF that we’d love to send you. Send us an email and we’ll send back the PDF. The PDF also contains the Feeling Words Grid.

Other resources mentioned in this episode:

 E.Q. Applied by Justin Bariso – a helpful, friendly book chock-full of exercises.

Sort the episode library using the filter Feedback. Good feedback will build your self-awareness, for sure!

Five episodes to listen to:

 #103 Self-Awareness & Self-Management

 #109 Building Emotional Intelligence

#25 How Behaviors Change

#142 The Mindful Executive

#190 Thinking Errors

Gratitude to those who are in touch and who post reviews.

From the entire team at The Look & Sound of Leadership, be well. And thanks for listening.

See you next month!

Jul 01, 2021
The Democratic Leader
1300

A new leader worries about having to become a dictator in order to meet her goals. She and her coach explore the challenges inherent in trying to be a truly democratic leader.

Core concepts in this episode:

  • When pressured, many leaders revert to giving orders.
  • People need time to feel safe speaking up to a new leader.
  • A democratic leader doesn’t have to give everyone their way, just give everyone their say.
  • When listening to ideas, just listen. Don’t fix or tweak or improve.

The Essential Communications website has many free resources for you.

The entire archive of episodes going back more than a decade is free and available to you.

Categories in the archive related to this episode are:
 Leading Teams
Leadership
Perception – How You’re Perceived

Related episodes are: 

How Teams Fight
Inviting Dialogue
Psychological Safety
Taming Meetings
The Conflict Conversation

If you’d like to be a tester for the new Essential Communications website, shoot Tom an email.

In this episode, Tom mentioned:

A progressive elementary school in Van Nuys, CA. The school is Children’s Community School.

Nice Girls Don’t Get the Corner Office by Lois Frankel

Dare to Lead by Brené Brown 

Tom’s conversation with Ben Ritter on “The Live for Yourself Revolution.”

COACHES! Join Tom at the Executive Coaching Special Interest Group sponsored by the Los Angeles Chapter of ICF. Non-members pay $10 to attend. This month’s topic: Team & Group Coaching.

 

Jun 03, 2021
Tough Conversations
1533

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations.

Core Concepts in this episode:
To convey a tough message and maintain a positive relationship:
1. Start with a full-stop. Act, don’t RE-act. Identify why this conversation is important.

2. Express intention. Say why you’re having the conversation and what your concerns are.

3. Be clear. Be simple. Identify what you wish were different specifically.

4. Attend to the relationship. At every step, even in the conversation, consider the other person.


Related Archive Categories:
Communication Skills
Management Skills
Relationship Skills

Related Tips & Episodes:
Combating Emotional Hijacks

The Conflict Conversation

A Difficult Conversation

Short Sounds Confident

Smoothing Harsh Edges


Books to boost your skills in tough conversation:

Difficult Conversations

Crucial Conversations

 

The library of all the past episodes is at: https://essentialcomm.com/podcast

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks to all of you who are in touch and who post reviews. Much gratitude!

See you next month!

May 06, 2021
Understanding Feedback
1642

This month’s coaching conversation explores ways to make feedback more palatable. The secret: sort the feedback you receive into three distinct categories.

Many ideas in this episode and last month’s episode are explained more fully in the book: ‘Thanks for the Feedback: The Science and Art of Receiving Feedback Well – even when it is off base, unfair, poorly delivered and, frankly, you’re not in the mood.’

Related episodes are:

Unblocking Feedback (from last month)
Don’t Take Anything Personally
Getting Good Feedback
Handling Feedback Effectively
Perception is Reality

In the archive, this Tip is tagged in three categories
Feedback
Leadership
Managing Yourself


Tom has three leadership interviews that have gone live this month:

Coaching For Leaders: Episode 518
A deep 40-min dive into “Sorting & Labeling"

Fidelis Leadership Podcast: Episode 37
A wide-ranging 60-min exploration of leadership

Ultimate Leadership Podcast: 02/08/21
A fast-paced 25-min examination of your readiness for coaching


The archive of Executive Coaching Tips is available at:
http://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
info@essentialcomm.com

See you next month!

From all of us on “The Look & Sound of Leadership” team — thanks!

 

 

 

Apr 01, 2021
Unblocking Feedback
1325

This month’s coaching conversation follows a client as he works to shrink his blind spot through feedback. He and Tom discuss lowering the barriers that stop us all from taking in feedback.

In the episode Tom mentions “Thanks for the Feedback” by Douglas Stone and Sheila Heen.

Tom also mentioned the PDF showing The Johari Window.

 

Related episodes are:

Feedback

Leadership

Managing Yourself

Perception – How You Perceive Yourself

 

Five related episodes you might listen to are:

Getting Good Feedback

Handling Feedback Effectively

Perception is Reality

Performance Reviews

Soliciting Feedback

 

The full archive of episodes is at:
http://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
tom@essentialcomm.com

See you next month!

From all of us on “The Look & Sound of Leadership” team — thanks!

Mar 04, 2021
Blind Spots
1670

This month’s coaching conversation features a leader too talented to lose but too troublesome to keep. Tom talks with him about blind spots and how he might reduce his.

PDFs for you:
The Johari Window

Who’s Coachable

Win an hour of free coaching with Tom. Complete our survey.

The full archive is at: https://essentialcomm.com/podcast

Related Archive Categories:
Perception – How You Perceive Yourself

Self-Talk

Managing Yourself

Personal Growth & Self-Development


Related Episodes:

Thinking Errors

Boundaries

The Executive Impostor

Combatting Emotional Hijacks

Self-Awareness & Self-Management

 

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks for completing the survey. We’re excited to share the new website we’re building for you.

Thanks again for posting reviews!

Stay positive. Test negative.

See you next month!

Feb 04, 2021
The Show Must Go On
1049

In this special episode, Tom tells a story of being onstage one night in front of a packed theatre audience when the show most definitely did NOT go on. He also shares the lesson he learned from that calamity — a lesson he has subsequently shared with the hundreds of leaders he’s coached who need confidence as presenters.

 

The archive of all the past episodes is available at:

http://essentialcomm.com/podcast/

 

Subscribe to the HTML version at:

https://essentialcomm.com/subscribe/

 

Be in touch with Tom at:

info@essentialcomm.com

 

From all of us on “The Look & Sound of Leadership” team — enjoy!

Jan 22, 2021
The Executive Executive
1643

This month’s coaching conversation is between Tom and Courtney, another executive coach. What traits, they wonder, do effective executives share? If rising leaders wanted to reverse engineer what it means to be executives, what would they put in the mix?

The five qualities Tom and Courtney identify are:

Resilience -- get over hurts and setbacks 

Influence – build a natural reserve of strong relationships 

Organization  create lead-time and eliminate fire drills 

Scope – maintain the highest altitude possible; resist the weeds

Speed of Thought – exert alertness and be mentally nimble

 

At the end of this month’s commentary, Tom lists six books, each one different, but all leading towards personal growth and professional development. They are…

Change Your Questions, Change Your Life

The Confidence Code

Crucial Conversations or Difficult Conversations

EQ Applied

Self-Esteem at Work

The Four Agreements

 

Want a free PDF of these titles, including who might prefer which? Click here and put “6 Books” in the subject line. We’ll send you the PDF.

 

Want to win an hour of free coaching with Tom? Complete this short survey to be entered in a drawing.

https://essentialcomm.com/survey/

 

To dig deeper into your own development, search the episode archive using these filters:

Executive Presence

Managing Yourself

Jan 14, 2021
The Rising Executive
1163

This month’s coaching conversation features a newly promoted leader. He and Tom explore the tools needed to build a strong team quickly.

Lots of links this month!

At one point in the episode, Rafael mentions his impostor syndrome. For tools about impostor syndrome, check out:
The Executive Impostor

In the commentary, I mention two books:
The Five Dysfunctions of a Team
and
Overcoming The Five Dysfunctions of a Team

This is the field guide that will show you how to work with your team.

Other related episodes are:
Delivering Tough Feedback

Managing Bad Behavior

The Intentional Leader

Your Team’s Best Interests – Part One

Your Team’s Best Interests – Part Two

There are three filters in the archive that relate to this episode:
Leading Teams
Negative Self-Talk
Perception — How You Perceive Yourself

The archive of Executive Coaching Tips is available at:
http://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
info@essentialcomm.com

As I celebrate the end of this distressing year and look towards a brighter 2021, you are all in my thoughts.

See you next month!

From all of us on “The Look & Sound of Leadership” team — thanks!

Dec 10, 2020
Two dates & a gift — A bonus episode!
263

Two dates:
Monday, November 30, 2020
The survey closes.

Complete four questions to be entered to win an hour of free coaching with Tom

https://essentialcomm.com/survey

Thursday, December 3, 2020

Registration closes for “Leveraging Your Strengths and the Strengths of Others.”

After decades delivering courses for our corporate clients, we finally created a course for you.

Register at:

https://essentialcomm.com/disc

The gift is a 60-second practice to help you be strong and resilient.

Take care of yourselves!

From everyone at “The Look & Sound of Leadership”

Nov 20, 2020
Style Conversations
1499

This month’s coaching conversation is about creating a script called ‘Style.’ The script helps make difficult conversations easier.

Complete this month’s four-question survey and be entered to win an hour of free coaching with Tom.

essentialcomm.com/survey

Sign-up for a small-group, highly interactive Zoom course about the DiSC Behavioral Self-Assessment. This course is available to the first 12 people who sign up:

essentialcomm.com/disc

If the sign-up is closed when you go to the page, put your name on the wait list. Maybe we’ll have more than one session!

Related episodes this month include:

Capitalizing on Differences in Style (this one is all about DiSC styles!)

Conflict

Leadership and Self-Deception

Self-Knowledge as Leadership

The Conflict Conversation

Stay safe, everyone. Sane, too!

See you next month.

The Look & Sound of Leadership team

Nov 05, 2020
Personal Connections
1431

This month’s coaching conversation follows a leader who worries that he’s not very adept when it comes to creating personal connections. He and Tom explore two skills and one mindset that will help ease his way.

Related episodes:
Dynamic One-on-ones
Facilitating Open Dialogue

Inviting Dialogue

Questions as Leadership

The Human Element

 

In the archive, this episode is tagged in three categories
Relationship Building
Social Skills

Managing Yourself

 

Help us build a better website for you. Complete our survey at:
essentialcomm.com/survey
and be entered to win an hour of free coaching with Tom!

The archive of Executive Coaching Tips is available at:
http://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
info@essentialcomm.com

Thanks, everyone!

From all of us at “The Look & Sound of Leadership” team — thanks!

Oct 01, 2020
Psychological Safety
1544

This month’s coaching conversation explores how leaders can foster psychological safety. Teams high in both safety and accountability enter a “Learning Zone” where high performance follows naturally.

In this month’s conversation, Tom and his client mentioned “The Checklist Manifesto” by Atul Gawande. His proposition is a great formula for creating psychological safety.

Related episodes are:
Agreeable Disagreement

Assertion versus Aggression

“Don’t Take Anything Personally”

Inviting Dialogue

The Conflict Conversation


In the archive, this Tip is tagged in three categories
Assertiveness

Leadership

Managing Yourself


The archive of Executive Coaching Tips is available at:
http://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
info@essentialcomm.com

PLEASE COMPLETE OUR SURVEY
You’ll be entered to win an hour of free coaching with Tom!
Your input will help us build a better website for you.

From the whole team at “The Look & Sound of Leadership” — thanks! See you next month!

Sep 03, 2020
Giving Upward Feedback
1254

This month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways to deliver upward feedback effectively?

In the commentary, Tom tells a story about the famous Marshmallow Test being debunked. Here's the column he mentions:
https://www.theatlantic.com/family/archive/2018/06/marshmallow-test/561779/?utm_source=atl&utm_medium=email&utm_campaign=share

 

Related episodes are:
Dealing With Emotional Responses

Delivering Tough Feedback

Giving Powerful Feedback

Perception is Reality

The Disruptive Executive – Part One


In the archive, this Tip is tagged in three categories
Communication Skills
Feedback
Managing Up

The archive of Executive Coaching Tips is available at:
http://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
info@essentialcomm.com

See you next month!

Aug 06, 2020
Learnings From Video
1307

This month’s coaching conversation follows a client exploring a surprising use for video, plus a game of imagination.

The Marshmallow Test is explained in “Self-Awareness & Self-Management

Core Concepts in this episode:
Video provides distance that can help break old patterns.

Some people are highly agitated these days.

Their agitation is not about you. Don’t take it personally.

You might find yourself more annoyed than normal. Don’t act on it.

 

RELATED ARCHIVE CATEGORIES

Leading Teams

Managing Yourself

Communication Skills


RELATED TIPS & EPISODES

Boundaries

Connecting Over Video

“Don’t Take Anything Personally”

Leadership Behavior in Meetings

Taming Meetings


The archive is at: https://essentialcomm.com/podcast

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks this month to all of you who post reviews.

See you next month!

Jul 09, 2020
The Intentional Leader
1116

This month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length!

This month’s coaching conversation is wide-ranging. It includes a leader’s story about being buoyed by her team. She and Tom also swap answers to a favorite question of her team’s: “How’re ya coping?” They then explore managing stress through being present and intentional.

Three questions to help you become present:

What am I doing right now?

What feelings am I having right now?

What is happening in my body right now?

Approach these questions with curiosity. Don’t ask with an intention to fix. The intention is just to notice.

You can explore self-management and self-awareness in the archive using the filters:

Managing Yourself

Personal Growth & Self-Development

You can take a deeper dive with these five episodes:

Combating Emotional Hijacks

Connecting Over Video

Inviting Dialogue

Self-Awareness & Self-Management

The Mindful Executive

The archive is at:

https://essentialcomm.com/podcast/

Subscribe to the HTML version at:

https://essentialcomm.com/subscribe/

Be in touch with Tom at:

https://essentialcomm.com/contact/

Until next month, wishing you health and safety!

Jun 04, 2020
Connecting Over Video
1129

SHOWNOTES:
This month’s coaching conversation is with a leader who wants to keep strong connections despite the quarantine. She and Tom explore the barriers that make connecting over video so difficult.

Four essentials to attend to on video:

  • Angle
  • Lighting
  • Background
  • Sound

From Tom to you:

These difficult times can create a lot of fear. An antidote is to be curious. Curiosity is at the very heart of coaching. If I can help in anyway, let me know. Go to https://essentialcomm.com/contact/ and let me know what would be helpful.


There is always help for you in the archive. Filters that relate to this month’s episode are:

 

Five related episodes are:


The archive is at: https://essentialcomm.com/podcast

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/


Stay safe all you wonderful humans! Until next month!

May 07, 2020
Branding Yourself
1350

This month’s coaching conversation explores how to project your personal brand into the workplace. When done well it can seem like a Jedi mind trick – but it’s really just personal branding.

Here are the five links Tom mentioned in the episode.
Looking good in video conferencing

https://medium.com/@bobsacha/a-cinematographers-guide-to-looking-good-in-web-based-video-conferencing-fb6cf651714c

 

4 Ways to Improve Video Meetings

https://www-forbes-com.cdn.ampproject.org/c/s/www.forbes.com/sites/markmurphy/2020/03/22/these-four-techniques-will-instantly-improve-your-videoconferences-with-remote-employees/amp/


Coronavirus Doctor Empowers Us

https://vimeo.com/399733860

 

“That Discomfort You’re Feeling…”

https://hbr.org/2020/03/that-discomfort-youre-feeling-is-grief


Executive Coaching Group

https://www.icfla.org/event/executive-coaching-sig/

 

Core Concepts in this episode:
> We brand ourselves with our self-talk every day

> Find language to help you talk about yourself

> Talking about yourself is not a bad thing

> Find words that spark an image of the brand you want to be. Think of them as often as you can.

Related Archive Categories:
Executive Presence,

Perception – How You’re Perceived

Self-Talk


Related Tips & Episodes:
Becoming Expert

Acting On The Corporate Stage

The Voice of Authority

Conquering Fear

Achieving Authenticity

 

The archive is at: https://essentialcomm.com/podcast

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks everyone. Stay safe. Stay Home! Do it for the First Team!

See you next month!

Apr 02, 2020
Pursuing A Promotion 2020
778

This month’s coaching conversation is with a high-performer who was passed over for a promotion. Together, she and Tom identify tools to make sure she doesn’t get passed over again.

Core Concepts in this episode:
> Aisha chose to NOT be self-promotional. In your organization, a more vocal approach may be effective.

> Click out. Think from a higher altitude. Give yourself the promotion.

> Networking is not evil. But have intention. Be a good detective.


Related Archive Categories:
Managing Yourself

Related Tips & Episodes:
Acting on the Corporate Stage
Leading Teams
Managing Former Peers
Networking
The Flexible Leader

The archive is at: https://essentialcomm.com/podcast

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks this month to Paul Ison and George Avelino. You guys are the best.

And thanks to all of you who are in touch and who post reviews. So much thanks!

See you next month!

Mar 05, 2020
Coaching Under Attack
1149

This month’s coaching conversation isn’t so much a conversation as a fencing match. A newly installed president grills Tom about the coaching he’s been delivering at her company for years.

There are two different strands you might follow from this episode. One is about coaching. You might listen to these episodes:
Coaching Your People
Coaching Versus Therapy
Readiness in Coaching

Another strand you might follow is about self-management. Episodes on that strand would be:
Creating New Behaviors
How Behaviors Change
High Stakes Meetings

You could also search the archive using the filters:
Developing New Behaviors
Personal Growth & Self-Development
Self-Talk

The archive is at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

Feb 06, 2020
Thinking Errors
1316

This month’s coaching conversation examines phrases we use that lead us into self-deception. Tom and his client explore why thinking errors so often remain invisible and, once revealed, what other words might be possible substitutions.

SHOW NOTES:
 Tom mentions two books in this episode:

 “How To Raise Your Self-Esteem” by Nathaniel Branden
 https://www.amazon.com/Raise-Your-Self-Esteem-Action-Oriented-Self-Confidence/dp/0553266462/

 “The Four Agreement” by Don Miguel Ruiz
 https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319

Related Tips & Episodes

 

This Tip is in five categories in the archive:

 

The archive is at:
 https://essentialcomm.com/podcast/

Get the HTML transcript:
 https://essentialcomm.com/subscribe/

Be in touch with Tom at:
 https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

Jan 09, 2020
Don’t Take Anything Personally
1139

This month’s coaching conversation wrestles with the eternal struggle to depersonalize the events in our lives that feel so personal. Is it even possible to actualize the adage, “Don’t take it personally?”

Tom mentions two books that can help you manage yourself so you don’t take things personally:
  The Four Agreements

 Six Pillars of Self-Esteem

 

In the archive, this Tip is in five categories:
 Managing Yourself

 Perception – How You Perceive Yourself

 Perception – How You Perceive Others

Personal Growth & Self-Development

Self-Talk

Five related Coaching Tips you can listen to are

Acting on the Corporate Stage

Animating Your Persona

Don’t Take It Personally

Self-Limiting Beliefs

Taming the Wild Child

Lots to browse through!

 

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript:

https://essentialcomm.com/subscribe/

Be in touch with Tom:

https://essentialcomm.com/contact

From everyone at “The Look & Sound of Leadership,” thanks!

See you next month!

Dec 05, 2019
Boundaries
1064

This month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries.This month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries.


Tom mentions three books that will help you speak up and set boundaries: 


Crucial Conversations
https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/


The Four Agreements
https://www.amazon.com/Four-Agreements-Toltec-Wisdom-Collection/dp/1878424580/


Leadership and Self-Deception
https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809/


If you want to receive a zip file with Executive Coaching Tips related to assertiveness, reach out to Tom at: info@essentialcomm.com

This Tip is in four categories in the archive:
Developing New Behaviors
Personal Growth & Self-Development
Self-Talk
For Women


Lots to browse through!


Five related Coaching Tips you can listen to are


Act “As If”
The Executive Impostor
The Many Parts of You
Taming the Wild Child
Self-Awareness & Self-Management

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript:
https://essentialcomm.com/subscribe/ 

Be in touch with Tom:
https://essentialcomm.com/contact
 
From everyone at “The Look & Sound of Leadership,” thanks!

See you next month!
 

Nov 14, 2019
Agreeable Disagreement
1076

This month’s coaching conversation follows an executive’s journey from a bulldozer, rolling over people and their ideas, to a thoughtful seeker of ways to get his ideas heard while also building positive relationships.

Related episodes are:
Assertion versus Aggression
Be Impeccable With Your Word
Disagree Agreeably – yes, that was an episode long ago!
Don’t Take It Personally
The Conflict Conversation
Sorting & Labeling

This Tip is in four categories in the archive:
Communication Skills
Executive Presence
For Women
Relationship Building

The archive is at:
https://essentialcomm.com/podcast/

Get the HTML transcript:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

Oct 10, 2019
Video Feedback & Executive Presence
1044

 

This month’s coaching conversation centers on learning how to watch yourself on video. It might be uncomfortable at times, but the benefits are enormous.

During the commentary, Tom talks about a checklist for you. It’s here.

direct link: https://essentialcomm.com/wp-content/uploads/2019/09/Video-Review-Checklist.pdf

Related episodes are
Captivate Your Audience

Executive Presenting

“I Talk Too Fast!”

Performing Like a TED Talker

The Power of Rehearsal


This Tip is in these categories in the archive:

Executive Presence
Feedback
Presentation Skills
Perception – How You Perceive Yourself


The archive is at:
https://essentialcomm.com/podcast/

Get the HTML transcript:
https://essentialcomm.com/subscribe/

Tom is at:
info@essentialcomm.com

From all of us here, thanks!

See you next month!

 

 

 

 

 

 

 

 

 

 

Sep 05, 2019
The Talky Executive
1010

This month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length!

Related episodes are:
Sorting & Labeling
A Breakdown of Listening
Leadership & Listening
Short Sounds Confident

In the archive, this Tip is tagged in four categories
Communication Skills
Leadership
Relationship Building
Social Skills

The archive of Executive Coaching Tips is available at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
info@essentialcomm.com

See you next month!

From all of us on “The Look & Sound of Leadership” team — thanks!

Aug 08, 2019
The Focused Executive
1048

This month’s coaching conversation focuses on a leader who finds herself in a storm of heavy seas. To help her find calm, Tom shares a technique from his past.

You can grab the PDF that Tom mentions in this episode at:
https://essentialcomm.com/wp-content/uploads/2019/07/MindfulnessResources.pdf

In the archive, this episode is tagged in four categories:
For Women
Managing Yourself
Personal Growth & Self-Development
Self-Talk

Related episodes are:
Combating Emotional Hijacks
Conquering Fear
Eliminating Distractions
Choosing Persistence
The Mindful Executive

The archive of Executive Coaching Tips is at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version and get transcripts of each month’s episode at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

Thanks, all! See you next month!

"The Look & Sound of Leadership" team

Jul 11, 2019
Fighting Authority
988

This month’s coaching conversation revolves around a former client’s direct report who is caught up in old wiring which is short-circuiting his effectiveness.

This episode is tagged in six categories. Something of a record!
For Women
Management Skills
Managing Yourself
Perception – How Your Perceive Yourself
Personal Growth & Self-Development
Self-Talk

Here are eight, yes, eight related episodes.
Combating Emotional Hijacks
Conquering Fear
Negative Self-Talk
Self-Limiting Beliefs
Self-Awareness & Self-Management
Taming the Wild Child
The Many Parts of You
Unmasking a Stand-In

The archive is at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

Thanks for your iTunes reviews!!!

Jun 06, 2019
Ask The Coaches - Readers' Letters
1585

This month’s coaching conversation is between Tom Henschel and Mindy Danna who answer questions from our audience. Tom and Mindy have grown up together professionally. He runs Essential Communications where Mindy is a coach. She also works with the cutting-edge global consulting firm Cultivating Leadership.

During the episode, Mindy mentions two books:
  "Being the Boss" by Linda Hill & Kent Lineback
 "Thanks for the Feedback" by Douglas Stone & Sheila Heen

Five related episodes are:
  Discussing Difficult Behaviors
Giving Powerful Feedback
Handling Defensive Behaviors
Soliciting Feedback
Upward Feedback

In the archive, this episode is tagged in four categories:
 Feedback
Assertiveness
Management Skills
Managing Up

The archive is at:
 https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
 https://essentialcomm.com/subscribe/

Be in touch with Tom at:
 https://essentialcomm.com/contact/
or
info@essentialcomm.com

Thanks for your reviews and ratings!

May 02, 2019
Inviting Dialogue
1010

This months’ coaching conversation is with a leader who genuinely wants open dialogue with his direct reports but finds he may have been unintentionally limiting his conversations.

In the archive, this episode is tagged in four categories:

Communication Skills

Management Skills

Relationship Building

Social Skills

 

Six related episodes are:

Building Rapport

Communicating With Clarity

Creating New Behaviors

Facilitating Open Dialogue

Leadership & Listening

Questions as Leadership


The archive is at:

https://essentialcomm.com/podcast/

 

Subscribe to the HTML version at:

https://essentialcomm.com/subscribe/

 

Be in touch with Tom at:

https://essentialcomm.com/contact/


Thanks for your iTunes reviews!

Apr 11, 2019
Becoming Expert
1098

This month’s coaching conversation focuses on a leader striving to become “more visible.” She and Tom imagine raising her presence by giving her a way to speak about herself as an expert without feeling like she’s bragging. A challenging needle to thread!

If you want help on this topic, Tom mentioned a resource he strongly recommends
“Brag! The Art of Tooting Your Own Horn Without Blowing It” by Peggy Klaus.

In the archive, this episode is tagged in four categories:
For Women
Executive Presence
Perception - How You're Perceived
Self-Talk

Five related episodes are:
Act “As If”
Acting on the Corporate Stage
Personal Branding
Speaking Your Truth
The Look & Sound of Self-Esteem

The archive is at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

Mar 07, 2019
Managing Former Peers
1069

 

Internal promotions can be mixed blessings. Managing former peers has the potential to upset everyone. This month’s coaching conversation explores ways to handle this live grenade with aplomb.

Two books mentioned during the commentary:
Difficult Conversions by Stone, Patton & Heen
and
Crucial Conversation by Patterson, et al.

Lots of related episodes mentioned:
Relating to the issue of clarity:
Communicating with Clarity
Creating Clarity
Driving Your Message Home
Sorting & Labeling

Relating to the issue of managing people who are upset:
Combating Emotional Hijacks
Building Emotional Intelligence
Dealing With Emotional Responses

Deep gratitude to those who post reviews. Thanks!

Browse the entire archive at:
https://essentialcomm.com/podcast

Be in touch with us at:
info@essentialcomm.com

Feb 07, 2019
Executive Presence - Three Pillars
1074

This month’s coaching conversation explores the three pillars of executive presence.

In this episode's commentary, Tom mentions research about Executive Presence conducted by the Center for Talent Innovation. The key findings are available at:
https://www.talentinnovation.org/publication.cfm?publication=1340

Three episodes grew directly from ideas in that white paper:
Gravitas
Emotional Intelligence
Showing Teeth

The Executive Coaching Tips archive has a filter for "Executive Presence." It's at:
https://essentialcomm.com/tag/executive-presence/

Four additional episodes you might listen to are:
Conquering Fear
Inhabiting Executive Presence
Short Sounds Confident
The Voice of Authority

Browse the entire archive at:
https://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

Jan 10, 2019
Ask The Coaches - Readers’ Letters
1625

This month’s coaching conversation is between Tom Henschel and Mindy Danna who answer questions from our audience. Tom and Mindy have grown up together professionally. He runs Essential Communications where Mindy is a coach. She also works with the cutting-edge global consulting firm Cultivating Leadership.

Tips related to the questions and answers in this episode are:
 A Breakdown of Listening

The Executive Impostor

Leadership and Listening

Managing Trauma

Self-Limiting Beliefs


 Mindy mentions:
  “Being The Boss” by Linda Hill.
 

Google’s Aristotle Study

Tom mentions:
  “What Color is Your Parachute” by Richard Boles
 

Every episode is available at:
 https://essentialcomm.com/podcast/

Be in touch with us at:
 info@essentialcomm.com

Dec 13, 2018
The Executive Impostor
1084

This month’s coaching conversation explores that insidious feeling of being an impostor. Research tells us that the vast majority us experience this to some degree at one time or another. Here are ways to combat impostor syndrome.

The two psychology professors mentioned in the episode were Pauline Rose Clance and Suzanne Imes at Georgia State University.

The TED Talk is:
https://www.youtube.com/watch?v=whyUPLJZljE

Related Categories in the podcast archive:
For Women
Managing Yourself
Perception – How You Perceive Yourself
Self-Talk

Related episodes are:
Act “As If”
Acting on the Corporate Stage
Inhabiting Executive Presence
Self-Awareness & Self-Management
The Many Parts of You

Browse the archive at:
https://essentialcomm.com/podcast/

Nov 08, 2018
Leading Offsites
1126

A senior leader wants to give one of his direct reports the experience of leading her own offsite. This month’s coaching conversation is about how a leader can foster an offsite with the power to create change.

AN INVITATION: Send us questions for our upcoming Q&A episodes! Send your questions to info@essentialcomm.com

In the episode, there are many resources to help you learn to lead activities with your team. The six mentioned in the show are:
"The Fieldbook of Team Interventions" by Harry Eggleton
LiberatingStructures.com
Thiagi.com
"The Five Dysfunctions of a Team" by Patrick Lencioni
"Overcoming the Five Dysfuctions of a Team" by Patrick Lencioni
"Power Tools for Teams: Plus/Delta" April 2016, The Look & Sound of Leaderhip
"Personal Histories as Your Brand" May 2016, The Look & Sound of Leadership

Five episodes to help you build your team leadership skills:
Facilitating Open Dialogue
Leading Teams
Questions as Leadership
Your Team’s Best Interest – Part One
Your Team’s Best Interest – Part Two

Don't forget to send us your questions!

Oct 04, 2018
Animating Your Persona
1160

A coaching client needs to exude more presence. Tom proposes a visualization process and walks another coach through it.

In the archive, this episode is tagged in three categories:
Developing New Behaviors,
Perception - How You Perceive Yourself
Personal Growth & Self-Development

Five related episodes are:
Acting on the Corporate Stage
Creating New Behaviors
Inhabiting Executive Presence
Self-Awareness & Self-Management
The Many Parts of You

Plus, if you want to hear about why our brains find visualization so powerful, listen to:
Prepping Like A TED Talker.

Five listeners posted reviews in iTunes this month. Thanks go out to:
In the US,
Rmb4
catalyst leader
Lisabobbi
Then, from the UK, Ewen C
And from India, FP PJ Sharma
Thanks. We couldn't keep growing without this steady stream of support. Thanks so much!

Every episode is available in the archive at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

Sep 06, 2018
Managing Bad Behavior
1068

This month’s coaching conversation focuses on a feedback technique that can help manage bad behavior. The coachee likes the technique so much, he wants to try it on his high performers, too!

Related episodes:

Discussing Difficult Behaviors
Holding People Accountable
Managing Disruptive Executives
Managing Performance: Up or Out
Sorting & Labeling

Every episode is available in the archive at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

To everyone who has ever posted a review for the show in iTunes -- THANK YOU! If you haven't yet, please do. Our survival depends on it. Thanks!

Aug 09, 2018
Managing Trauma
1414

This month’s coaching conversation focuses on developing someone who may be a trauma survivor. A team leader’s compassionate caution may not be in the survivor’s best interest.

Related episodes:
Dealing with Emotional Responses
Intimacy in Business: Setting Boundaries
Managing Beyond Bad Behavior
Showing Teeth
Speaking Your Truth

Every episode is available in the archive at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

Thank you so much for your reviews. It's hard to convey how meaningful those are. You help keep the podcast alive when you post a review. Thanks!

Jul 12, 2018
Taming the Wild Child
1043

This month’s coaching conversation features a high-performing client who sometimes wrestles with her fear. Knowing that her fear can diminish her, she seeks a way out.

Tom also talks about the new course "Improv for Leaders” taught by improv master Jeremy Rowley.

Related epsidoes this month:
The Many Parts of You
Combating Emotional Hijacks
Conquering Fear
Negative Self-Talk
Self-Limiting Beliefs
Unmasking a Stand-In
Managing Nervousness

Every episode is available in the archive at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

And thank you so very much for your reviews. Your contribution is beyond measure when you take a moment to post a review. Thank you!

Jun 07, 2018
Readiness in Coaching
1454

Why do some coaching engagements achieve positive transformations while others get stuck in the starting gate? This month’s coaching conversation explores who’s coachable, who isn’t, and why.

The PDF discussed during this episode can be downloaded at:

https://essentialcomm.com/wp-content/uploads/2018/04/ReadinessInCoaching.pdf

The “Who’s Coachable?” episode containing the eight-item list from 2008 is available at:

https://essentialcomm.com/podcast/whos-coachable/

Aside from the “Who’s Coachable?” episode, four other episodes that echo the motifs in this month's Executive Coaching Tip are:
Leading Teams

Managing Disruptive Executives

Managing Performance: Up or Out

Resolving Conflict

Every episode is available at:
http://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

May 03, 2018
360s: Weapons or Tools?
1269

360-degree feedback can be intense. Or confusing. Like many reports, it often needs explaining, even if the information is familiar. This month’s coaching conversation explores the many sides of 360s.

Curious to learn more about 360s? Listen to Tom's interview on "Coaching for Leaders." https://coachingforleaders.com/podcast/341/

Want to learn more about quantative 360-degree feedback reports? Contact Envisia Learning. envisialearning.com

Want to learn about qualitative 360-degree feedback reports? Contact us. info@esssentialcomm.com

Want to see a sample of a qualitative feedback report?
https://essentialcomm.com/wp-content/uploads/2014/06/Sample-360-degree-Feedback-Report.pdf

Every episode is available at:
http://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

Apr 05, 2018
Influence
1239

 

Who wouldn’t benefit from heftier influence? This month’s coaching conversation digs into two ways to build your influence bank account.

During this month's episode, Tom talks about a behavioral self-assessment called DiSC. See a sample DiSC report here:

https://essentialcomm.com/wp-content/uploads/2014/06/AlexBradley.pdf

If you're looking for more Executive Coaching Tips about influence, check the archive filter:


"Perception -- How You're Perceived." There's a lot there about influence. https://essentialcomm.com/tag/perception-how-youre-perceived/

Tom explained a five-point Influence model on "The Everyday Innovator" podcast with Chad McAllister. Episode #162.
https://productinnovationeducators.com/blog/tei-162-how-product-managers-can-influence-people-with-tom-henschel/

Five "Look & Sound of Leadership" episodes relating to this month's conversation are:

A Breakdown of Listening
Building Empathy
Building Rapport
Getting Agreement
Your Goodwill Bank Account

What sort of problems would you like to hear about on the podcast? Write me:
podcasts@essentialcomm.com
or
https://essentialcomm.com/contact/

Mar 08, 2018
The Sound of Leadership and of Management
1195

Some ways of speaking lend themselves to more effective management. And some ways of speaking lend themselves to more effective leadership. This episodes explores those differences.

Feb 01, 2018
Leadership versus Management
1173

Are leadership and management really different? And does it matter? This month’s coaching conversation explores what separates leadership from management. And what connects them. And why it matters for you and the people you lead.Are leadership and management really different? And does it matter? This month’s coaching conversation explores what separates leadership from management. And what connects them. And why it matters for you and the people you lead.

If you're interested in related episodes, you can search the archive under "Leadership" and/or "Management Skills." Those are at:https://essentialcomm.com/tag/leadership/

and

https://essentialcomm.com/tag/management-skills/


Five specific episodes you can listen to are

  • Building Empathy
  • Dynamic One-on-Ones
  • How Teams Fight
  • Taming Meetings
  • The Voice of Authority


During the episode, three lists are built. Here they are:

Leadership behaviors:

  • Motivating
  • Aligning
  • Recognizing patterns
  • Creating visions and strategies

Management actions:

  • Staffing
  • Budgeting
  • Controlling
  • Measuring
  • Problem solving


Relationship skills:

  • Strong, positive networks
  • The ability to persuade
  • Having influence
  • Using emotional intelligence


The thought leader about leadership versus management is John Kotter from Harvard Business School. He has many books and articles that explore this topic in depth.

Jan 11, 2018
The Conflict Conversation
1099

What do you say when you’re in an argument? And how can you prepare to have an argument? This month’s coaching conversation dives deeper into the topic of “Conflict” that began last month. In this installment, scripts and concepts for mastering The Conflict Conversation.

To sharpen your skills, read "Difficult Conversations" by Stone, Patton & Heen from the Harvard Negotiation Project. It's very friendly and very powerful.

Every episode is available at:
http://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

Dec 07, 2017
Conflict
1037

Conflict is inevitable. But most of us were never taught the skills that would help us find our way through the dark corridors of this house called ‘Conflict.’ This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House.

The book Tom references in this episode: "Difficult Conversations: How to Discuss What Matters Most" by Stone, Patton & Heen.

Related episodes this month are:
A Difficult Conversation
Disagree Agreeably
Getting Agreement
Repairing Damaged Relationships
Resolving Conflict

In the Tips archive is a category called "Relationship Building." Many episodes there have useful tools, too. Help yourself.
https://essentialcomm.com/tag/relationship-building/

Nov 02, 2017
Dynamic One-on-ones
1267

There are a million ways to conduct one-on-one meetings with direct reports. How you run yours will reflect your personal style. This month’s coaching conversation focuses on specific best practices that will enhance your one-on-ones no matter what your style.

In the commentary portion of this month's episode is a question for you. Share your thoughts in an email to: info@essentialcomm.com

You can sharpen your management skills with the Executive Coaching Tips in the "Management Skills" category of the archive:
http://essentialcomm.com/tag/management-skills/

 

These five episodes may be particularly helpful in developing your management skills:
Engagement & Performance
Leading Teams
Managing Performance: Up or Out
Managing Up
Your Team’s Best Interest – Part One

And, if you are going to be giving performance reviews this fall, this episode has helpful tools for you. Give it a listen:
Performance Reviews
http://essentialcomm.com/podcast/performance-reviews/

Every episode is available at:
http://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

Oct 05, 2017
Acting on the Corporate Stage
1405

 

This month's episode introduces "Acting on the Corporate Stage." That phrase was Tom's original branding phrase, before "The Look & Sound of Leadership" became his branding phrase.

"Acting on the Corporate Stage" aims at helping you be perceived in the workplace the way you want to be perceived, which, of course, is the reason d'etre of every episode.

Also this month, Tom shares reflections on attending his first-ever podcaster's convention. And his reflections are all about YOU!

He also points you to two very different interviews on other podcasts:

The Everyday Innovator with Chad McAllister, episode 137. He and Chad deconstruct the "Sorting & Labeling" tool. Very helpful!

Fatherhood 360 with David Wissore, episode 11. While exploring how parenthood influences leadership, Tom reveals some very personal stories.

The four related episodes this month are:
Act “As If”
Creating New Behaviors
Self-Awareness and Self-Management
The Mindful Executive

The archive of Executive Coaching Tips is at:
http://essentialcomm.com/podcast

Sep 07, 2017
Performing Like a TED Talker
995

Delivering a top-notch presentation requires you to master your ideas. Of course! But even more, you need to master yourself. Your audience won’t be able to lock onto you unless you are “in focus.” This month’s coaching conversation shows you how to get “in focus.”

Related episodes are:
Prepping Like a TED Talker
http://essentialcomm.com/podcast/prepping-like-ted-talker/

Talking Like a TED Talker
http://essentialcomm.com/podcast/talking-like-ted-talker/

All Presentation Skills Tips are available at:
http://essentialcomm.com/tag/presentation-skills/

A PDF summary of Chris Anderson's book, "TED Talks" is
available to you. Just pop Tom an email and ask for it. He's at:
info@essentialcomm.com

Aug 03, 2017
Prepping Like A TED Talker
1041

Preparing a presentation raises many questions. How much are you going to rehearse? What will you actually do during your rehearsal? Are you going to memorize your talk? This month’s coaching conversation covers all that and more.

Four core concepts this month:

  • Rehearsal is obligatory.
  • Manage your self-talk.
  • Find your throughline.
  • Rehearsal means “out loud.”

In the archive is a whole set of Tips about “self talk.” It’s at:
http://essentialcomm.com/tag/self-talk/

There’s another set about “presentation skills.” That’s at:
http://essentialcomm.com/tag/presentation-skills/

Many different Executive Coaching Tips are referenced in this episode. Four related episodes are:
Captivate Your Audience
I Talk Too Fast!
The Power of Rehearsal
What Compelling Speakers Share

The entire archive of Tips is at:
http://essentialcomm.com/podcast

Jul 13, 2017
Short Sounds Confident
1027

Holding each other’s attention is a constant challenge. But you can’t achieve The Look & Sound of Leadership if you can’t keep people listening to you.

This month’s coaching conversation emphasizes three little slogans to make sure you aren’t driving your listeners away from you. All three slogans are just three words long: “Short sounds confident.” And “Communication takes effort.” And “Stop talking sooner.”

There are so many reasons why embodying those slogans is hard. And, in truth, it’s easier for some people than for others. But everyone can get at least a little better at this. This month’s podcast will give you lots of practical tips – and some metaphors!—to help get you there.

Past Tips are available at:
essentialcomm.com

Be in touch with us at:
info@essentialcomm.com

We love hearing from you.

Jun 01, 2017
Readers’ Letters — Bonus Episode 2
944

Tom exchanges emails with two listeners. One exchange addresses issues of personal boundaries in the workplace; the other addresses scarcity and abundance.

This Bonus Episode is only the second one in the 9-year history of "The Look & Sound of Leadership." If you like this and want more, tell us. Contact us through the homepage at:
 essentialcomm.com

Or by email at:
 info@essentialcomm.com

The prior bonus episode -- with two other email exchanges -- is titled "Readers' Letters." It was posted in May, 2016. Find it in your feed. It’s not available on our website. (We’re working on that!)

May 23, 2017
Talking Like a TED Talker
1112

TED Talkers turn us into engrossed detectives, absorbed in solving the mysteries unfolding before us. But TED Talking doesn’t have to be saved for special events. This month’s coaching conversation explores ways to turn everyday presentations into compelling content that will hold people's interest ... like a TED Talk.

If you're crafting an actual TED Talk, use Chris Anderson's terrific book: "TED Talks."

I have a nifty 3-page reduction of Anderson's book. Reach out to me at info@essentialcomm.com and I'll send it along.

Working to improve yourself as a presenter? The Coaching Tips archive are full of related episodes. Go to: essentialcomm.com/podcast and search the topic: "Presentation Skills."

May 04, 2017
The Voice of Authority
1074

Authority. It’s a slip-sliding sort of thing, isn’t it? Do we get it automatically along with a title? Sometimes. But sometimes not. This month’s coaching conversation examines both the thoughts and the words that give us authority.

The ideas in this month's episode echo motifs embedded in many other episodes. Just a few related Executive Coaching Tips are:

Every episode is available at:
http://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

Apr 06, 2017
The Human Element
1037

At work, we often diminish the importance of feelings – our own or those of others. We think, “I don’t have time for that” or “That’s silly.” But feelings don’t disappear just because they’re inconvenient. And, when unacknowledged, their impact can be severe. This month, two coaches discuss the difficulties of managing “the human element.”

Related episodes:

Mar 02, 2017
Self-Limiting Beliefs
951

Self-limiting beliefs hold us back. We limit who we are so we don't shatter those beliefs.

This month's coaching conversation serves up several strategies to help you push back against those demons.

Along the way, we mention "Leadership and Self-Deception," a great book to help you on your journey.

We also touch on the topic of "Coaching versus Therapy," something I've been talking about for years. You can find an epsiode about it in the archive.

I also mention an interview I did with Eric Cacciatore on his podcast, "Restaurant Unstoppable" episode 298, in which he and I talk about management and turnover and motivation. It was a blast. Check it out.

Related episodes:
Conquering Fear
Negative Self-Talk
The Look & Sound of Self-Esteem
Thinking Errors
Unmasking a Stand-In

Feb 02, 2017
Inhabiting Executive Presence
1028

Getting to the next level of executive presence usually demands the adoption of new behaviors. This month's episode explores a three-step process that helps new behaviors become habits.

Helping you change behavior so you can be perceived the way you want to be perceived is the raison d'être of this podcast. If it's time for you develop more effective behaviors, there is an entire category in “The Look & Sound of Leadership" archive that will accelerate your development.

The archive is at:
essentialcomm.com/podcast

The category, "Developing New Behavior" is at:
essentialcomm.com/tag/developing-new-behaviors/

Five favorite episodes in that category are:

The episode called "Creating New Behaviors" has a PDF that goes along with it. If you'd like it, just ask. I'd love to send it you. Pop me an email at: info@essentialcomm.com

Jan 12, 2017
Combating Emotional Hijacks
976

When we feel threatened or in danger, an old part of our brains, the one that regulates emotions, hijacks our executive functioning. We say and do things we regret. In the workplace, this can have serious consequences. This month’s Executive Coaching Tip has seven strategies for stopping yourself from getting hijacked.

The seven lessons in my conversation with my client, Kimberly, are:

  • Emotional hijacks are real. They happen when your emotions take control over your reason;
  • Emotional hijacks happen because of a trigger. Triggers activate your emotional flight/fight/freeze response. We all have triggers;
  • Your triggers follow a pattern. track them over time and the pattern will emerge. Often those who witness our hijackings know our triggers before we do;
  • The first step to mastering your triggers is to be able to name them. By way of example, two of Kimberly’s were feeling left out and being ignored. Two of mine were feeling ineffectual and fearing a bad outcome. Triggers are personal and are different for each person;
  • Emotional hijacks are usually preceded by a feeling somewhere in the body, most often somewhere in your core;
  • Learning to recognize the pre-hijack feeling in your body as a warning bell can help stop – or at least slow down – the emotional hijacking;
  • When you’re struggling to keep your executive functioning online, you can speak about your struggle. “I’m really upset at the moment.” Or, as Kimberly suggested, “I’m not sure I can make good decisions right now.” Speaking about the feeling helps make sure you don’t act from the feeling.

If you want to work on combatting your emotional hijacks. other episodes you can listen to are:

The entire archive is available to you for free at:
essentialcomm.com/podcast

Dec 08, 2016
Under Executive Questioning
890

This episode addresses three issues that arise when you’re facing an executive team. First, what meaning are you making about the event itself? Is that meaning helping you or not helping you? If it’s not helping you, change it.
Second, how will you address the moment when you need to say, “I don’t know”? Prepare for it. It’s going to happen. This episode has lots of ideas to try.
The final issue is confidence and finding your executive presence; the core of every episode of The Look & Sound of Leadership podcast.
In addition to the ideas in this episode, you can ask for a PDF that lists 15 related episodes to help you show up the way you want to show up.
Send an email to info@essentialcomm.com and ask for the PDF that goes with this episode. I’d love to send it to you.

Nov 03, 2016
Creating Safety for Hard Talks
1019
You can’t be an effective leader if you are not able to have hard conversations that are successful. “Successful” means addressing tough topics in a way that will create change. 
 
One crucial skill to make hard conversations successful is attending to how things are being said. Without an awareness of the ‘how,’ things won’t be as safe as they could be. And if things aren’t safe, they won’t go deep. And if they don’t go deep, they probably won’t stick.
 
Five other episodes that relate to these skills are:
 
If you want to dig even deeper into this topic, two books to read are:
“Difficult Conversations” from The Harvard Negotiation Project. The authors are Stone, Patton and Heen. 
And from the folks at VitalSmarts is “Crucial Conversations.” The authors are Patterson, Grenny, McMillan and Switzler.
 
Both books are great. Lots of scripts. Lots of insights. Lots of tools.
Oct 06, 2016
How Teams Fight
911

Conflict on teams is a good thing. Really! Well, it's good if it’s healthy.

This month, two techniques to help team members engage in healthy conflict: arguing about what's best for the business and turning hostile non-verbals into dialogue.

Related episodes to help with these skills are:
Disagree Agreeably
Facilitating Open Dialogue
Getting Agreement
Holding People Accountable
Leadership and Listening
Resolving Conflict

Sep 08, 2016
Taming Meetings
891

Meetings are often viewed as a necessary evil to be endured. But they can be engaging events that build people’s skills and accelerate the work. This month, a recipe for mixing up meeting magic.

There is a four-meeting model discussed in this episode. If you want a graphic illustration of the model, just look at the online version in the archive: http://essentialcomm.com/podcast/ or email me at info@essentialcomm.com

Two books are also discussed in this month's episode: Patrick Lencioni's "The Five Dysfunctions of a Team" and "Death By Meeting," both essential reads for team leaders.

Aug 04, 2016
Conquering Fear
975
Fear is natural but insidious. It can carve caverns in the foundations of our confidence, weakening our capacity. This month, a client learns about three kinds of fear and a transformational question that tames fear.

A seminal book to help master fear is "Feel The Fear and Do It Anyway" by Susan Jeffers.

At the end of this month's episode, Tom tells a story about the amazing reach of podcasts.
Jul 07, 2016
Building Empathy
1009
Empathy is a crucial component of The Look & Sound of Leadership. Some people have it naturally, others don’t. In either case, it can be developed and learned. This month's episode has lots of ideas about what empathy is, what it isn't, and how you can develop it.
 
There are lots of resources discussed this month.
 
A book called "The EQ Edge" by Stein and Book.
 
A great 3-minute animation by Brene Brown about sympathy versus empathy. It's on the home page of her website: brenebrown.com. Look for the cartoon of a bear and a fox.
 
Other epsiodes you might listen to are:
Building Emotional Intelligence
Dealing With Emotional Responses
Self-Awareness & Self-Management
 
You also might go to essentialcomm.com, select "Coaching Tips," then search two subjects in the archive :
Managing Yourself
Personal Growth & Self-Development
 
Finally, if you or someone you know is in the middle of a job search, Tom did an interview this month with a wonderful career coach names Alyson Garrido. The interview has lots of helpful tips and tools. You can find it at: LA TalkRadio.com. The show is called "Get Yourself The Job." The show is in their archive for May, 2016. 
 
Be good to the people you're leading. And be good to yourself! Until next month, thanks for listening!
Jun 09, 2016
Readers’ Letters — Bonus Episode
916

A bonus episode!

Tom shares email exchanges he had with two podcast listeners. One exchange is about handling people who interrupt presentations. The other is about defining tasks and responsibilities when they're not defined for you.

During the podcast, Tom mentions two other episodes that support the ideas here: one episode is “Facilitating Open Dialogue.” The other is “Creating Devoted Followers.”

If you’d like more bonus episodes like this one, let Tom know at info@essentialcomm.com.

May 17, 2016
Personal Histories as Your Brand
925

How you brand yourself sticks with people a long time.Thismonth, a senior executive dreads having to brand himself duringaninterview – until he learns about the PersonalHistoriestechnique.

In addition to giving you this simple yet powerful tool tohelpbuild your personal brand, this episode also references abookcalled "The Five Dysfunctions of a Team."

Details about this book is at the end of the podcast. ThereIdiscuss that there are actually TWO books about theFiveDysfunctions. They're quite different. Here’s how.

"The Five Dysfunctions of a Team: A Leadership Fable" has ajuicystory about a team struggling to succeed. In the back of thebook,the author teaches The Five Dysfunctions and explains atarelatively high level how to overcome them. The tools in thisbook– including an assessment your team can fill out – areuseful.

If you’d like to know how to build a high-performing team,thesecond book is even more useful. It’s called, "Overcoming TheFiveDysfunctions of a Team: A Field Guide for Leaders, ManagersandFacilitators." This book has detailed, step-by-step instructionstoguide to and your team to high achievement.

May 05, 2016
Power Tools for Teams — Plus/Delta
1004

This month, The Look & Sound of Leadership gives you a tool for developing your team. A process that takes only minutes to learn, if practiced regularly, this exercise has far-reaching ripples. Welcome to "The Plus/Delta Tool."

Other episodes to help you develop as a leader of teams are:

Your Team's Best Interests - Part One

Your Team's Best Interests - Part Two

Coaching Your People

Engagement and Performance

Performance Reviews

Resolving Conflict

Apr 07, 2016
The Mindful Executive
1047

From the Harvard Business Review to the New York Times, mindfulness is widely touted as a powerful tool to increase personal effectiveness and well-being. This month’s Executive Coaching Tip explores the “how to” of being mindful with an executive who was already on the path but didn’t know it.

This episode shows that mindfulness is neither complex nor mysterious; it just takes practice. More importantly, this episode puts forward the idea that all professional and personal development requires you to be mindful to some degree.

If this episode inspires you, there are even more Tips to help support your growth. Go to the Executive Coaching Tips archive and select the category “Personal Growth & Self-Development.”

http://essentialcomm.com/tag/personal-growth-self-development/

Mar 03, 2016
Coaching Under Attack
966
Coaching is expensive. Coaching is hard to measure. Coaching is too touchy-feely. There are a million arguments against coaching. This month, a tough CEO puts Tom on the defensive about coaching.
 
If you'd like to explore this topic further, here are nine related Tips:
 
Or you can search the free archive of all ten years'  worth of Tips. Use the "Search by Subject" tool to look at the category called "Personal Growth & Self-Development." There are more than 40 Tips in that cateogry to help support your professional development.
 
At the end of this Tip, Tom invites you to become a client. If you're interested in being coached, send him an email at info@essentialcomm.com
Feb 04, 2016
High-Stakes Meetings
967

The goal of this episode is to give you a three-step process to help you succeed in meetings when you feel there’s a lot at stake.

Step one: Clarify the Story. Four other episodes can also help with this step: “Sounding Executive,” “Communicating With Clarity,” “Executive Presenting” and, the mother of all communication tools: “Sorting and Labeling.”

Step two: Do Your Homework. This step is different for everyone. Sometimes it means getting information from another department. Sometimes it means researching data. Sometimes it means talking to people who’ve gone before you. 

Most people seem to know what homework to do; the struggle is finding time. Because we’re busy we think, “Oh, I’ll let the homework slide.” But I promise – doing your homework will make you feel much more confident.

That brings us to the final step: Managing Yourself. In this episode I mention several concepts to help you manage yourself that you can find in other episodes. “Assume Equality” is a critical self-management tool. Another, to help manage feeling like a victim, is called “Status.” Another is called “Choosing Stories Over Truth.”

This month’s episode is all about preparing for a high-stakes meeting with a tough company president. Next month’s episode will be about what happened when I was finally in the room face-to-face with her. 

Jan 07, 2016
Showing Teeth
905

For many businesses, uncertainty and ambiguity is their new norm. In such anxious times, people long for leaders who will make tough decisions, stand behind those decisions, and protect their people. In some circles, this is called “showing teeth.”

In this episode, I refer to The Center for Talent Innovation and their white paper on Executive Presence.

I also refer to four related episodes:

Assertion versus Aggression 

Gravitas

Speaking for Yourself

Speaking Your Truth

For more ideas about “Showing Teeth,” you might also check out all the episodes in the Assertiveness category of the Executive Coaching Tips archive. The Executive Coaching Tip that explains “unconscious competence” is Creating New Behaviors.

Dec 03, 2015
Engagement & Performance
884

Lack of engagement can assume many disguises but there is one outcome that is predictable: poor performance. What would you say if you found out you could get people engaged – and improve performance – with just two questions? Sounds like a miracle, right? That’s what I thought, too.

Nov 04, 2015
Managing Disruptive Executives
1057

Disruptive executives take many forms—bullies, catastrophizers, resisters, you name it. But no matter what mask they wear, they create upheaval. Whether the disrupter is your boss, your peer or your direct report, coping successfully requires two things: courage and skills. Here’s how to find both.

Sep 30, 2015
Executive Presenting
997

Presentations are a golden opportunity to display your executive presence. Here are six behaviors that’ll help you command the room and deepen your brand.

Sep 02, 2015
A Breakdown of Listening
1038

We all think we’re better listeners than we really are. Luckily, we all have the capacity to improve our skills. But not all listening is the same. Here’s a breakdown.

Aug 05, 2015
In Sync Communications
883

When you’re communicating, you not only need to fly through the intricate patterns of your own information, you need to be sure we can thread that needle along with you.

Jul 08, 2015
Executive Gender Bias
954

The research is unequivocal: in the workplace, women play on a tilted field. Everyone contributes to work's off-center world -- even women! This episode explores ways to bring the tipping back in balance.

Jun 10, 2015
The Narcissistic Executive
1076

Narcissistic executives can be infuriating. And, unless you’re one of their favored few, they can be dangerous, too. These five actions will help protect you—and keep you sane.

May 06, 2015
Coaching Your People
1071

Helping develop your people is a win for everyone. But developing people is quite different from managing people: developing people requires you to be a coach. Here’s how.

Apr 01, 2015
Status
760

We all assign ourselves a certain status. Of course, that means we assign status to others, too. The question is: do people experience your status as appropriate? Or do you need to dial it up? Or down!

Mar 04, 2015
Defining Success
706

“I’ll know it when I see it” is a natural thought when starting a new project.  Feeling “It’s just not right” is natural when a situation is nagging. But your followers need you to tell them specifically what success looks like. If you don’t tell them, how will they know?

Feb 05, 2015
Mentoring & Mentors
726

Finding good mentors – and using them wisely – can change your career trajectory. So can being a mentor to others. Here are actions for succeeding in both roles.

Jan 06, 2015
The Honorable Executive
938

Executives create honor in the workplace not by declarations and speeches. Rather, honor is built in the display of small, consistent behaviors every day. This month’s Tip examines two of those behaviors and one over-arching factor.

Dec 03, 2014
Managing Performance: Up or Out
1009

Poor performers often linger far too long. Leaders who avoid these performance issues damage their reputations and weaken their teams. Here are five actions to help you manage poor performers up or out.

Nov 06, 2014
Thinking Errors
898

Thinking errors are tough to spot in yourself because they seem true.  Usually we've believed them for a long time. Here are ways to free yourself from thinking errors

Oct 02, 2014
Pursuing A Promotion
866

We'd all like to be given a promotion merely because it's our turn. But earning a promotion is actually a job in itself. Mastering the four factors described here will accelerate the process.

Sep 04, 2014
Managing Up
648

We all want bosses who are sensitive to our needs. But savvy players know we need to manage our bosses at least as much as they manage us.

Aug 06, 2014
Personal Branding
889

Each one of us has a personal brand. Every day we reinforce our brands consciously or unconsciously. The tools in this episode will help you craft your brand with intention. 

Jul 09, 2014
Leading Through Delegation
790

Your ability to execute senior-level work correlates directly to your ability to delegate effectively. The better you are delegation, the higher you can rise.

Jun 05, 2014
Achieving Authenticity
883

Leaders who are authentic display The Look & Sound of LeadershipWe follow them eagerly. But how to achieve authenticity? Here are five tools.

Apr 30, 2014
Your Goodwill Bank Account
830

Certain people seem to have unlimited leeway when they make a mistake or miss a deadline while others seem to acquire black marks and penalties for the most minor infractions. This month’s episode explains why.

Apr 03, 2014
Captivate Your Audience
796

If you don’t grab your audience at the start, it’s tough to win ‘em over later. The two behaviors described here will help you engage your listeners before you’ve said a word.

Mar 04, 2014
Creating Devoted Followers
814

We all sense the subtle messages we send each other. When those messages have even a whiff of disapproval, your followers may begin to cool.

Feb 05, 2014
Perception Is Reality
728

Accepting how others see you can be a struggle. Until you can, you may not seem ready for the next step in your career.

Jan 08, 2014
Taming Email
910

An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.

Dec 05, 2013
Speaking Your Truth
813

We all have moments when we don’t speak up because we worry what other people might think. Here’s a way to help you find—and keep!—your voice. 11/07/13

Nov 07, 2013
The Generous Executive
640

Choosing to collaborate often feels like inviting an invader to sit down and eat your food. It can be done, but it doesn’t feel natural. And why would you? Where’s the benefit?

Oct 03, 2013
Gravitas
634

Gravitas is credibility that goes beyond titles or credentials. Without it, you can’t achieve The Look & Sound of Leadership™. This Tip will help you get it and keep it.

Sep 05, 2013
Soliciting Feedback
685

Without good feedback about yourself, you can’t achieve The Look & Sound of Leadership. But how can you get good feedback about yourself?

Aug 01, 2013
The High-Maintenance Executive
808

Being “high maintenance” can derail a career. Here are four mistakes people make that get them labeled “high maintenance.” And four actions to help you avoid the high maintenance label.

Jul 11, 2013
Capitalizing on Differences in Style
714

Our own work style seems completely natural—to us! But what about all those people whose styles are different? What do you do with them?

Jun 06, 2013
Creating New Behaviors
750

We create impressions, in part, through our behaviors. And changing behaviors can feel overwhelming. This four-stage process makes behavioral change manageable.

May 02, 2013
Building Emotional Intelligence
834

Companies invest in developing Emotional Intelligence (EQ) because its presence improves performance. EQ has four steps. Here is number one. 04/04/13

Apr 04, 2013
Shouldering the Burden of Leadership
680

Every leader casts a long shadow. Casual comments can have huge ripples. Such is the burden of leadership. How well are you shouldering the burden?

Mar 07, 2013
The Flexible Leader
651

Everyone you manage is at a different stage of their professional and personal development. Are you managing them all the same way?

Feb 07, 2013
Communicating with Clarity
672

Expert communicators put up signposts so their listeners can follow them easily. Using these “frameworks” can distinguish you as a clear and expert communicator.

Jan 10, 2013
Upward Feedback
907

Giving upward feedback can be a dicey proposition. The three-step formula in this Executive Coaching Tip will make that potentially dangerous enterprise a whole lot safer.

Dec 06, 2012
Turn Values into Behavior
629

Companies proudly post their values in their lobbies and on their websites. But values are mere slogans until leaders help people transform those ideas into concrete actions. But that shift can be difficult. Even explosive.

Nov 01, 2012
Self-Awareness & Self-Management
839

Leaders who are technically gifted leaders are often less gifted when managing their relationships. To avoid derailing—and to have healthy relationships—leaders need the two skills addressed in this month’s podcast.

Oct 04, 2012
Getting Unstuck
698

It’s usually painfully obvious to us when we’re stuck. What’s frustrating is that we can’t get ourselves unstuck. Here are three practical ways for getting unstuck that are particularly helpful in the workplace.

Sep 06, 2012
The Well-Balanced Executive
693

This 100th edition of The Look & Sound of Leadership™ discusses the best predictor of an executive’s long-term effectiveness.

Aug 02, 2012
The Disruptive Executive - Part Two
736

Trying to manage a disrupter is tough work. Managing yourself while managing a disrupter is no easier! These four tools will help you contain yourself during emotional encounters.

Jul 12, 2012
The Disruptive Executive - Part One
788

Trying to manage disrupters is like getting pummeled by a heavyweight. Here are five tools to help get traction with the disrupters in your life.

Jun 07, 2012
The Exhausted Executive
847

Many high performers are running on empty. Here are tools to replenish your reserves.

May 10, 2012
The Distracted Executive
606

Trying to get your message through to a distracted person isn't easy. It takes mental energy, preparation and willingness to repeat yourself. But what happens if YOU are the distracted person?

Apr 05, 2012
The Many Parts of You
696

Recognizing and managing the many, often contradictory, parts of you is crucial to becoming an authentic leader.

Mar 08, 2012
Your Team's Best Interests - Part Two
819

Engaged and productive employees believe their boss has their best interest at heart.

Feb 02, 2012
Your Team's Best Interests - Part One
794

Engaged and productive employees believe their boss has their best interest at heart.

Jan 12, 2012
Performance Reviews
785

Six lessons for delivering meaningful performance reviews.

Dec 01, 2011
Leading Teams
779

Five questions your team needs to answer if they're all going to move in the same direction. Plus a four-layer pyramid that needs defining.

Nov 03, 2011
Facilitating Open Dialogue
728

Tips and techniques for the extremely difficult task of getting people to speak openly in public forums—or in private!

Oct 06, 2011
Smiling—The Look of Leadership
632

Your smile can be a credibility builder or a credibility killer. How is your smile working for you?

Sep 01, 2011
Leading Change
691

Navigating the minefield of change is fraught with danger. Here's your road map through change's treacherous terrain.

Aug 11, 2011
Resolving Conflict
696

Three actions, plus three behaviors, to help warring factions to lay down their arms and get back to work.

Jul 07, 2011
The Power of PowerPoint
774

PowerPoint can be a blessing but all-too-often is a curse. Here are 8 tips to harness the positive power of PowerPoint.

Jun 02, 2011
Compelling Openings
675
May 19, 2011
Intimacy in Business: Setting Boundaries
582

The ability to create a sense of intimacy in the workplace leads to deep and long-lasting trust. And it’s not about being personal.

May 05, 2011
Recommendations & Resources
685
Apr 21, 2011
Stop Giving Away Your Secrets
542

Transparency is great in business—except when you tip your hand and reveal thoughts and feelings that are better kept to yourself.

Apr 07, 2011
Women as Powerful Communicators
435
Mar 17, 2011
Making Stories Soar
553

Stories stick with people long after data becomes a blur.

Mar 03, 2011
Questions as Leadership
497
Feb 17, 2011
Leadership and Listening
557

Two listening behaviors that will get different results and foster collaboration.

Feb 03, 2011
Self-Knowledge as Leadership
427
Jan 20, 2011
Building Rapport
508

Rapport is easy when people’s styles match. But when there’s a mismatch, what then?

Jan 06, 2011
Smoothing Harsh Edges
585
Dec 16, 2010
Three Little Phrases with Big Impact
545

Phrases to keep people listening to your data and to get people to comply with your decisions.

Dec 02, 2010
Getting Growth Acknowledged
398
Nov 18, 2010
Compassion During Change
520

When a star performer suddenly declines there’s always a reason. The question is where should you look for the reason?

Nov 04, 2010
The Look & Sound of Self-Esteem
511
Oct 21, 2010
Strategic Apologies
510

Apologies can enhance or damage a relationship. Too few can be as damaging as too many. Here are four apologies—two to emulate, two to avoid.

Oct 07, 2010
Handling Defensive Behaviors
605
Sep 23, 2010
Unmasking a Stand-In
529

Interacting with phantoms from the past is dangerous both personally and professionally.

Sep 09, 2010
Leadership Behavior in Meetings
541
Aug 19, 2010
The Power of Rehearsal
475

Rehearsal doesn’t mean reciting by rote.

Aug 05, 2010
Repairing Damaged Relationships
340
Jul 22, 2010
Three Words You Should Never Say
521

Want to boost your credibility? Stop saying these words.

Jul 08, 2010
Negative Self-Talk
381
Jun 24, 2010
Don't Take It Personally
569

Think that insult was about you? Think again!

Jun 10, 2010
Eliminating Distractions
404
May 20, 2010
Dealing With Emotional Responses
514

Six tips for handling yourself when faced with others’ emotions.

May 06, 2010
Delivering Tough Feedback
372
Apr 15, 2010
Disagree Agreeably
491

How to disagree without being disagreeable.

Apr 08, 2010
Sounding Executive
363
Mar 25, 2010
Getting Agreement
489

Giving instructions without getting agreement is a recipe for disappointment.

Mar 11, 2010
Accessing Your Best Thinking
365
Feb 25, 2010
Act "As If"
571

This fundamental actor’s tool helps you be perceived the way you want to be perceived.

Feb 11, 2010
Speaking For Yourself
434
Jan 28, 2010
Assertion Versus Aggression
514

One builds relationships, the other damages them. Are you clear which is which, and why?

Jan 14, 2010
Stories -- The Ultimate Persuaders
555
Dec 17, 2009
Leadership and Self-Deception
578

Our self-limiting behaviors are invisible to us but apparent to others.

Dec 03, 2009
Managing Your Strengths
349
Nov 19, 2009
Answering Essay Questions
658

Avoid a long-winded ramble with this three-step model

Nov 05, 2009
Creating Clarity
644
Oct 22, 2009
"I Hate Politics!"
650

Hating politics puts you out of the game that’s being played around you.

Oct 08, 2009
Getting Good Feedback
392
Sep 24, 2009
Networking
485

A crucial skill even if you’re in your job for life—which you’re not!

Sep 10, 2009
Your Workplace as Calling Card
277
Aug 20, 2009
Sorting and Labeling
802

The communication tool that will set you above the rest.

Aug 06, 2009
Holding People Accountable
342
Jul 23, 2009
I Talk Too Fast!
653

What happens in our brains when we hear someone talk “too fast.”

Jul 09, 2009
How Behaviors Change
381
Jun 25, 2009
Positive Opposites
491

Dichotomies are great learning tools—when they’re framed positively.

Jun 11, 2009
Listen Without An Agenda
416
May 28, 2009
Choosing Persistence
379

Two stories to fuel persistence in the face of frustrations.

May 14, 2009
Playback as Feedback
292
Apr 30, 2009
A Difficult Conversation
514

Discussing touchy, even explosive, subjects.

Apr 16, 2009
Sounding Well-Spoken
329
Apr 02, 2009
Be Impeccable With Your Word
398

Hold yourself accountable for what comes out of your mouth.

Mar 19, 2009
Speed of Thought
346
Mar 05, 2009
Focus in the Face of Distractions
349

Results are important and so is how they’re achieved.

Feb 19, 2009
Giving Powerful Feedback
342
Feb 05, 2009
Elevator Speeches
428

Create crisp executive summaries of everyday topics.

Jan 22, 2009
Messaging During Hard Times
386

A time-tested formula for communicating in difficult times.

Dec 11, 2008
Becoming More Expressive
374
Dec 04, 2008
What Compelling Speakers Share
623

Two qualities that will keep your listeners listening.

Nov 20, 2008
Being Concise
312
Nov 13, 2008
Handling Feedback Effectively
438
Nov 06, 2008
Managing Beyond Bad Behavior
407

“Repeated Headlines” can rein in ongoing bad behavior.

Oct 30, 2008
Assume Equality
346
Oct 23, 2008
Act with Intention
335
Oct 16, 2008
Project The Image You Want
368

Manage how you’re perceived in the workplace.

Oct 09, 2008
The Art of Chat
410
Oct 02, 2008
Choosing Stories Over "Truth"
330
Sep 25, 2008
Answer What's Asked
451

How to sound executive when answering questions.

Sep 18, 2008
Driving Your Message Home
346
Sep 11, 2008
Owning Miscommunications
330
Sep 04, 2008
Coaching Versus Therapy
443

Determining what coaching is and what it isn’t.

Aug 28, 2008
Keeping Repeated Material Fresh
344
Aug 21, 2008
Managing Your Boss
315
Aug 14, 2008
When Learning Makes Things Worse
365

Integrating new behaviors may actually send you backwards.

Aug 07, 2008
Building Trust
369
Jul 31, 2008
Staying on Track
287
Jul 24, 2008
Who's Coachable?
382

Can your direct reports be coached to achieve their potential? Can you?

Jul 17, 2008
Remembering Names
254
Jul 10, 2008
Managing Nervousness
251
Jul 03, 2008
Creating Charisma
404

Turn up your heat from a gentle simmer to a rolling boil.

Jun 26, 2008
Lead With Your Heart
295
Jun 19, 2008
Choose the Impression You Make
208
Jun 12, 2008
Ask for What You Want
431

Give yourself permission to ask without apology or fear.

Jun 06, 2008
Discussing Difficult Behaviors
419
May 15, 2008
Leading With Your Heart
295
Jan 26, 2006