CX Real Talk

By Mark Johnson

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Image by Mark Johnson

Category: Marketing

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Episodes: 2

Description

CX Real Talk is about bringing together experience practitioners in Customer Experience to get deep on topics like Omnichannel Marketing, Customer Loyalty and more. Hosted by strategic consultant Mark Johnson, each episode presents an expert perspective, and gets into the down and dirty of applying it for your business.


Episode Date
Personalisation with Empathy - ft Strategic Consultant Ellie Quacquarelli
Nov 02, 2026
Black Friday Email Marketing with No Surprises - ft Deliverability Expert Steve Henderson
Oct 18, 2026