Support Ops Hangouts
By Support Ops
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Category: Technology
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Subscribers: 1
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Episodes: 30
Description
This is our weekly talk show focused on all things customer support.
| Episode | Date |
|---|---|
|
#159 – The Final (Ultimate) Episode
|
Dec 19, 2017 |
|
#158 – Support in both Work and Life
|
Dec 12, 2017 |
|
#157 – The Future of Customer Support
|
Dec 05, 2017 |
|
#156 – A Career in Support
|
Nov 28, 2017 |
|
#155 – Customer Success – Don’t Slap It On
|
Nov 14, 2017 |
|
#154 – White Glove Onboarding
|
Oct 24, 2017 |
|
# 153 – Back to School with Classes
|
Oct 17, 2017 |
|
#152 – I’ve Got to Onboard a Company?
|
Oct 10, 2017 |
|
#151 – You’re an Onboarding Wizard
|
Sep 26, 2017 |
|
#150 – Did You See Who Just Signed Up?
|
Sep 12, 2017 |
|
#149 – Custom Onboarding Flows
|
Aug 29, 2017 |
|
#148 – Personalized Messages to New Customers
|
Aug 22, 2017 |
|
#147 – A Good Manager Gives Feedback Upward
|
Aug 15, 2017 |
|
#146 – A Good Manager Actively Seeks Out Feedback
|
Aug 01, 2017 |
|
#145 – A Good Manager Trains Their Replacement
|
Jul 25, 2017 |
|
#144 – A Good Manager Admits Their Mistakes
|
Jul 18, 2017 |
|
#143 – A Good Manager Helps Balance the Team’s Work/Life Schedule
|
Jun 27, 2017 |
|
#142 – A Good Manager Creates Growth Paths
|
May 23, 2017 |
|
#141- A Good Manager Knows the Team’s Strengths
|
May 09, 2017 |
|
#140 – A Good Manager Will Keep Regular 1:1s
|
May 02, 2017 |
|
#139 – A Good Manager Will Care Personally
|
Apr 18, 2017 |
|
#138 – A Good Manager Will Listen
|
Apr 11, 2017 |
|
#137 – A Good Manager Will…
|
Mar 28, 2017 |
|
#136 – Preventing Burnout
|
Mar 14, 2017 |
|
#135 – The Business Value of Thank You
|
Mar 07, 2017 |
|
#134 – Your VIP Customers
|
Feb 14, 2017 |
|
#133 – Protect Your Time
|
Feb 07, 2017 |
|
#132 – Share Often
|
Jan 31, 2017 |
|
#131 – Social Media Boundaries
|
Jan 24, 2017 |
|
#130 – Live from SUPCONF NYC
|
Jan 17, 2017 |