In Their Own Words

By The Deming Institute

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Category: Management

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Subscribers: 24
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Episodes: 197

Description

Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.

Episode Date
Why Commissions Didn't Fix Our Sales Problem
Apr 28, 2026
Fitness Matters: A Deming Success Story (Part 4)
Mar 09, 2026
The Courage to Not React
Mar 02, 2026
Fitness Matters: A Deming Success Story (Part 3)
Feb 02, 2026
Where is Quality Really Made? An Insider's View of Deming's World
Jan 26, 2026
Fitness Matters: A Deming Success Story (Part 2)
Jan 19, 2026
Fitness Matters: A Deming Success Story (Part 1)
Jan 12, 2026
When is Change an Improvement?
Dec 29, 2025
Optimizing Student Learning: Crazy Simple Education (Part 2)
Dec 08, 2025
What is "Profound Knowledge"? An Insider's View of Deming's World (Part 4)
Nov 17, 2025
A Smarter Way to Set Goals
Nov 10, 2025
Dr. Deming's Advice to Educators: Crazy Simple Education (Part 1)
Oct 13, 2025
A Leadership Playbook: An Insider's View of Deming's World (Part 3)
Sep 22, 2025
Making Data Work for You
Sep 15, 2025
A Deming Approach to Real Estate
Aug 19, 2025
Rare Photos and Fresh Stories: An Insider's View of Deming's World (Part 2)
Aug 04, 2025
From Student to Colleague: An Insider's View of Deming's World (Part 1)
Jul 21, 2025
Mapping More of the Process: Path for Improvement (Part 10)
Jul 07, 2025
Mapping the Process: Path to Improvement (Part 9)
Apr 14, 2025
Getting Started with Quality as an Organizational Strategy: A Conversation with Cliff Norman and David Williams
Apr 07, 2025
Powerful Learning with PDSA: Path for Improvement Part 8
Mar 24, 2025
Don't Be Limited by Quality Management: Misunderstanding Quality (Part 13)
Mar 10, 2025
Do Specification Limits Limit Improvement? Misunderstanding Quality (Part 12)
Mar 03, 2025
Plan-Do-Study-Act: Path for Improvement (Part 7)
Feb 24, 2025
To Improve Quality Don't Measure Quality: Misunderstanding Quality (Part 11)
Feb 18, 2025
Diving Deeper into Defining the Problem: Path for Improvement Part 6
Feb 10, 2025
Quality as an Organizational Strategy with Cliff Norman and Dave Williams
Feb 03, 2025
Are You in Favor of Improvement of Quality? Misunderstanding Quality (Part 10)
Jan 27, 2025
Moving Productivity Forward: Boosting Lean with Deming (Part 7)
Jan 06, 2025
Worse Than a Thief: Misunderstanding Quality (Part 9)
Dec 23, 2024
Define the Problem: Path for Improvement (Part 5)
Dec 18, 2024
Beyond Looking Good: Misunderstanding Quality (Part 8)
Dec 09, 2024
See the System: Path for Improvement (Part 4)
Dec 04, 2024
Frame the Challenge: Path for Improvement (Part 3)
Nov 11, 2024
Paradigms of Variation: Misunderstanding Quality (Part 7)
Nov 04, 2024
Myth of Tech Omnipotence: Boosting Lean with Deming (Part 6)
Oct 28, 2024
Myth of Sticks and Carrots: Boosting Lean with Deming (Part 5)
Oct 21, 2024
Top-Down Knowledge Myth: Boosting Lean with Deming (Part 4)
Oct 14, 2024
Category and Continuum Thinking: Misunderstanding Quality (Part 6)
Oct 03, 2024
Myth of the Bottom Line: Boosting Lean with Deming (Part 3)
Sep 23, 2024
The Myth of Segmented Success: Boosting Lean with Deming (Part 2)
Sep 16, 2024
The Red Bead Experiment: Misunderstanding Quality (Part 5)
Sep 09, 2024
Setting the Challenge: Path for Improvement (Part 2)
Aug 26, 2024
Pay Attention to the Choices: Misunderstanding Quality (Part 4)
Aug 19, 2024
5 Myths of Traditional Productivity: Boosting Lean with Deming (Part 1)
Aug 12, 2024
Building an Improvement Model: Path for Improvement (Part 1)
Aug 05, 2024
Acceptability VS Desirability: Misunderstanding Quality (Part 3)
Jul 29, 2024
8 Dimensions of Quality: Misunderstanding Quality (Part 2)
Jul 08, 2024
Quality, Back to the Start! Misunderstanding Quality (Part 1)
Jul 01, 2024
Goal Setting is Often an Act of Desperation: Part 6
Jun 17, 2024
Goal Setting is Often an Act of Desperation: Part 5
Jun 11, 2024
How to Test for Understanding: Awaken Your Inner Deming (part 22)
May 22, 2024
Transparency Among Friends: Awaken Your Inner Deming (Part 21)
May 07, 2024
Goal Setting is Often an Act of Desperation: Part 4
Apr 30, 2024
System of Profound Wisdom: Awaken Your Inner Deming (Part 20)
Apr 16, 2024
Transforming How We Think: Awaken Your Inner Deming (Part 19)
Apr 09, 2024
Goal Setting Is Often An Act of Desperation: Part 3
Apr 02, 2024
Organizations are Holograms: Awaken Your Inner Deming (Part 18)
Mar 26, 2024
Goal Setting Is Often An Act of Desperation: Part 2
Mar 19, 2024
Transformation is Never Complete: Awaken Your Inner Deming (Part 17)
Mar 12, 2024
Goal Setting Is Often An Act of Desperation: Part 1
Mar 05, 2024
Get Off Of My Cloud: Awaken Your Inner Deming (Part 16)
Feb 20, 2024
Commit to Transformation: Deming in Schools Case Study (Part 20)
Feb 13, 2024
Start Where You Are: Awaken Your Inner Deming (Part 15)
Feb 06, 2024
Go Beyond Skills Training: Deming in Schools Case Study (Part 19)
Jan 30, 2024
Remove Barriers To Joy In Learning: Deming in Schools Case Study (part 18)
Jan 23, 2024
Eliminate Management by Extremes: Awaken Your Inner Deming (Part 14)
Jan 16, 2024
Does Competition Create Wins? Role of a Manager in Education (Part 14)
Jan 09, 2024
The Unhurried Conversation: Role of a Manager in Education (Part 13)
Dec 26, 2023
Eliminate Arbitrary Numerical Targets: Deming in Schools Case Study (Part 17)
Dec 19, 2023
Integration and the Taguchi Loss Function: Awaken Your Inner Deming (Part 13)
Dec 05, 2023
Pitfalls of Slogans and Targets: Deming in Schools Case Study (Part 16)
Nov 28, 2023
Integration Excellence: Awaken Your Inner Deming (Part 12)
Nov 21, 2023
Do You Listen to Speak or Listen to Learn? Role of a Manager in Education (Part 12)
Nov 14, 2023
How to Break Down Barriers: Deming in Schools Case Study (Part 15)
Nov 07, 2023
In Search of Excellence: Awaken Your Inner Deming (Part 11)
Oct 31, 2023
Drive Out Fear: Deming in Schools Case Study (Part 14)
Oct 24, 2023
Are You Expecting Perfection? Role of a Manager in Education (Part 11)
Oct 17, 2023
It Depends! Rethinking Improvements: Awaken Your Inner Deming (Part 10)
Oct 10, 2023
How to Build Trust: Role of a Manager in Education (part 10)
Oct 03, 2023
What do training and leadership really mean? Deming in Schools Case Study (Part 13)
Sep 26, 2023
Who Needs Special Help? Role of a Manager in Education (Part 9)
Sep 19, 2023
Resource Management: Awaken Your Inner Deming (Part 9)
Sep 12, 2023
The Student Supply Chain and Using PDSA for Improvement Deming in Schools Case Study with John Dues (Part 12)
Sep 05, 2023
Whose fault is it? Role of a Manager in Education (Part 8)
Aug 29, 2023
Applying Deming's 14 Points to Education – Points 2 and 3: Deming in Schools Case Study with John Dues (Part 11)
Aug 28, 2023
Understanding Shades of Variation: Awaken Your Inner Deming (Part 8)
Aug 15, 2023
Starting the Transformation: Deming in Schools Case Study with John Dues (Part 10)
Aug 08, 2023
Unleashing Hidden Powers for Improvement: Role of a Manager in Education (Part 7)
Aug 01, 2023
Seeing Through New Eyes: Awaken Your Inner Deming (Part 7)
Jul 25, 2023
Going Beyond Good: Awaken Your Inner Deming (Part 6)
Jul 18, 2023
Beyond Tools & Techniques: Awaken Your Inner Deming (Part 5)
Jul 13, 2023
Tackling More Management Myths: Deming in Schools Case Study with John Dues (Part 9)
Jul 11, 2023
Performance Appraisals: Deming in Schools Case Study with John Dues (Part 8)
Jul 04, 2023
Tackling Management Myths: Deming in Schools Case Study with John Dues (Part 7)
Jun 27, 2023
Managing Mistakes: Role of a Manager in Education (Part 6)
Jun 20, 2023
Is Transformation Needed? Deming in Schools Case Study (Part 6)
Jun 13, 2023
Coaching vs Judging: Role of a Manager in Education (Part 5)
May 30, 2023
Secret Weapon for Improvement: Deming in Schools Case Study with John Dues (Part 5)
May 23, 2023
The End of Perfection: Awaken Your Inner Deming (Part 4)
May 16, 2023
Learning to Learn: Role of a Manager in Education (Part 4)
May 09, 2023
Building Knowledge Through Predictions: Deming in Schools Case Study with John Dues (Part 4)
May 02, 2023
Why Variation Matters: Awaken Your Inner Deming (Part 3)
Apr 25, 2023
Optimizing Diversity: The Role of the Manager in Education (Part 3)
Apr 18, 2023
Making Data Meaningful: Deming in Schools Case Study with John Dues (Part 3)
Apr 11, 2023
Meeting Requirements Is Not Enough: Awaken Your Inner Deming (Part 2)
Apr 04, 2023
Fostering Cooperation: The Role of a Manager in Education (Part 2)
Mar 28, 2023
Growing Businesses in Kenya: Interview with Justin Macharia
Mar 21, 2023
Applying SoPK: Deming in Schools Case Study (Part 2)
Mar 14, 2023
From Taguchi to Deming: Awaken Your Inner Deming (Part 1)
Mar 06, 2023
Define the System and the Aim: Role of a Manager in Education (Part 1)
Feb 21, 2023
Confusion vs Clarity: Deming in Schools Case Study (Part 1)
Feb 10, 2023
What is the Difference Between Testing and Ranking Students? Deming in Education with David P. Langford (Part 16)
Jan 31, 2023
What is the Critical Mass for Transformation?
Jan 04, 2023
The Role of Meaning: Cultivating Intrinsic Motivation Series with David P. Langford (part 6)
Dec 28, 2022
Applying the Neuroscience of Cooperation: Cultivating Intrinsic Motivation Series with David P. Langford (Part 5)
Dec 21, 2022
The Role of Challenge: Cultivating Intrinsic Motivation Series with David P. Langford (Part 4)
Dec 14, 2022
The Role of Support: Cultivating Intrinsic Motivation Series with David P. Langford (Part 3)
Dec 07, 2022
Who Controls Motivation? Cultivating Intrinsic Motivation Series with David P. Langford (Part 2)
Nov 30, 2022
The Best Way to Motivate: Cultivating Intrinsic Motivation Series with David P. Langford (Part 1)
Nov 22, 2022
Cellphones in the Classroom: Deming in Education with David P. Langford (Part 15)
Nov 16, 2022
Thriving on Chaos: Deming in Education with David P. Langford (Part 14)
Nov 09, 2022
How to Start Setting Operational Definitions: Deming in Education with David P. Langford (Part 13)
Nov 02, 2022
The Importance of Operational Definitions: Deming in Education with David P. Langford (Part 12)
Oct 31, 2022
Deadly Disease of Employee of the Month: Deming in Education with David P. Langford (Part 11)
Aug 31, 2022
Weaponizing Special Causes: Deming in Education with David P. Langford (Part 10)
Aug 24, 2022
The Taguchi Loss Function: Deming in Education with David P. Langford (Part 9)
Aug 17, 2022
The Problem with Standardized Tests: Deming in Education with David P. Langford (Part 8)
Aug 10, 2022
Optimization of a System: Deming in Education with David P. Langford (Part 7)
Jul 27, 2022
Quality is the Answer: Deming in Education with David P. Langford (Part 6)
Jul 20, 2022
Continuous vs Continual Improvement: Deming in Education with David P. Langford (Part 5)
Jul 13, 2022
By What Method: Deming in Education with David P. Langford (Part 4)
Jul 06, 2022
How to Track Progress (Continued): Deming in Education with David P. Langford (Part 3)
Jun 29, 2022
How to Track Progress: Deming in Education with David P. Langford (Part 2)
Jun 22, 2022
Comparing Deming, Lean, and Six Sigma: Interview with Mustafa Shraim
Jun 20, 2022
Joy in Learning: Deming in Education with David P. Langford (Part 1)
Jun 14, 2022
Deming Can Be Easily Understood: Interview with Kelly Allan
May 23, 2022
Kevin Cahill's Reflections on Dr. Deming and the Deming Institute
Apr 19, 2022
Micron Manufacturing with Dan Vermeesch and Brian Hoff
Nov 20, 2019
Alan Winlow, MBE, former Managing Director of Yorkshire Brick Company, Continuous Improvement Director at Marshalls PLC, and 2019 ASQ Deming Medal Recipient
Jul 13, 2019
Donald Berwick, MD, MPP, FRCP, KBE, President Emeritus and Senior Fellow at the Institute for Healthcare Improvement (IHI)
Jun 14, 2019
Wendi Middleton, Director of Continual Quality Improvement, Aging Adult Services Agency within the State of Michigan's Department of Health and Human Services, and Dennis Sergent, President, Sergent Results Group
Apr 30, 2019
Steven Haedrich, President of New York Label & Box Works
Mar 30, 2019
David Langford, Superintendent, Ingenium Charter Schools
Jan 26, 2019
Doug Hall, CEO and Founder, Eureka! Ranch, latest book - Driving Eureka!
Nov 26, 2018
Mike Tveite, Statistician
Nov 19, 2018
Southern Utah University Professor Ravi Roy and Department of Aviation Director, Michael ("Mike") Mower
Oct 20, 2018
Doug Stilwell, Professor, Drake University
Jul 27, 2018
David Langford, Superintendent, Ingenium Charter Schools
Jul 13, 2018
Jean-Marie Gogue, President and Founder of the French Deming Association
Jun 01, 2018
Kevin Cahill, Executive Director of The W. Edwards Deming Institute®, "Updates and Previews of the 25th Anniversary of The Deming Institute"
May 04, 2018
Kevin Cahill, Executive Director of The W. Edwards Deming Institute®, "Enriching Society through the Deming Philosophy"
Nov 09, 2017
Joshua Macht, Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review Group, "Recasting Management Ideas"
Oct 13, 2017
Lori Fry, Business Management Consultant, "Dignity (at work) Project"
Sep 06, 2017
Francis Petit, Associate Dean for Global Initiatives and Partnerships for Fordham University's Gabelli School of Business "West Meets East - JUSE Trip Report"
Aug 19, 2017
Bill Cooper, retired Senior Executive, North Island Naval Air Station and retired Deming consultant, "What can a leader learn from Deming?"
Jul 19, 2017
Phil Monroe, retired Captain, US Navy, Quality Management consultant, former city councilman, current hospital board member, "Back to Basics - Theory & Tools of Quality Management"
Jun 16, 2017
David Langford, author, consultant, President, Ingenium Charter Schools, and 2017 ASQ Deming Medal Recipient, "Back to the Learning Laboratory"
May 24, 2017
Ed Baker, author, consultant, and former corporate director, Quality Strategy and Operations Support for the Ford Motor Company, "The Symphony of Profound Knowledge"
Apr 20, 2017
Doug Hall, CEO and Founder, Eureka! Ranch, Leadership Matters - Where's the Joy?
Apr 05, 2017
Tim Higgins, President, In2:InThinking Network and Quality Engineer, NASA, "Rocket Science, Profound Knowledge, and The New Economics Study Sessions"
Feb 01, 2017
Skip Steward, Chief Improvement Officer, Baptist Memorial Health Care - From Manufacturing to Healthcare - Reflections on Continuous Improvement
Dec 17, 2016
Ravi Roy, Deming Institute Senior Research Fellow in Public Affairs and Professor of Public Administration for Southern Utah University
Nov 27, 2016
TJ Gokcen, CEO of Acquate - "Joy in Software Development"
Oct 21, 2016
David P. Langford, CEO of Langford Learning, Inc. – Where is all the Joy?
Jul 29, 2016
Travis Timmons, Owner and Physical Therapist of Fitness Matters and Kelly Allan, Deming Institute Advisory Council Chairman - "From Chaos to Process"
Jun 23, 2016
Cliff Norman and Ron Moen of Associates in Process Improvement (API) – The PDSA Cycle "Business Is More Exacting Than Science"
May 04, 2016
Kevin Cahill, Executive Director of The W. Edwards Deming Institute, and David Langford, CEO of Langford Learning, Inc. – "The Deming in Education Initiative"
Apr 15, 2016
Frony Ward, Managing and Founding Partner of Pinnacle Partners, Inc. – Beware, Not All Polls Are The Same
Mar 17, 2016
Scott Dalgleish, CEO at Phase IV Engineering – "It Just Made Sense And It Worked"
Feb 01, 2016
Frony Ward, Managing and Founding Partner of Pinnacle Partners, Inc. – Process Behavior Charts are the "Secret Sauce" to Seeing the World
Jan 09, 2016
Lynda Finn, President of Statistical Insight, LLC and facilitator for The Deming Institute – A Picture Is Worth A Thousand Data Points.
Dec 03, 2015
Dr. Lisa Snyder, Superintendent of the Lakeville Public Schools In Minnesota – Moving from Good to Great.
Oct 16, 2015
Ron Moen and Cliff Norman of Associates in Process Improvement (API) - "I Make No Apologies for Learning"
Sep 25, 2015
Alfie Kohn, National Speaker and Author on Education - "Students as the Center of Gravity"
Sep 01, 2015
Jim Benson, Founding Partner of Modus Institute and Author of Personal Kanban - "You Can Have Too Many Manhattans!"
Aug 07, 2015
Louis Altazan, President of AGCO Automotive Corporation - Realizing "I Was The Problem" Was The First Step To Success
May 27, 2015
Bret Champion - Students Are More Than Test Scores
May 08, 2015
Gordon McGilton - It's Not "I'll Believe It When I See It, But You'll See It When You Believe It"
Apr 09, 2015
Doug Stilwell - "Preparing The Soil" - an Integral Part of the Learning Process
Apr 03, 2015
David Langford - "Stop Doing the Wrong Thing Righter" to Start Changing the Education System
Mar 16, 2015
Doug Hall, CEO of Innovation Engineering Shares the What, Why and How of Innovation
Mar 07, 2015
Dick Steele of Peaker Services - Sometimes it's about "what can't be measured"
Feb 20, 2015
David Langford explores Education and the Race to the Top "...this too shall pass"
Feb 06, 2015
Keith Sparkjoy, Co-founder of Pluralsight discusses their Journey To "Seek The Truth"
Jan 24, 2015
Monta Akin discusses Leander Independent School District's Transformation to "Happyville"
Jan 09, 2015
Fred Warmbier, CEO of Finishing Technology Inc. and Kelly Allan, Deming Institute Advisory Council Chairman.
Dec 22, 2014
Clare-Crawford Mason and Bob Mason: Introducing Dr. Deming to the Western World
Dec 08, 2014
Paula Marshall, CEO of the Bama Companies, Inc. Discusses her Fascinating Deming Journey
Nov 07, 2014
Dr. Bill Bellows - Collaboration Within and Outside the Deming Community
Oct 29, 2014
Bob Browne, former CEO of the Great Plains Coca Cola Bottling Company
Sep 28, 2014
Steven Haedrich, President of New York Label & Box Works
Sep 08, 2014
Andrea Gabor Discusses Management at Ford, GM and Her Current Passion: Education
Aug 25, 2014
Dan Robertson Discusses his Deming Journey
Aug 01, 2014
David Langford on Using Deming's Ideas to Improve Education
Jul 01, 2014
Kelly Allan Discusses the Creation of the Deming 2 1/2 Day Seminar and Current Activities of the Institute
Jun 01, 2014
Kevin Cahill, Executive Director, "Growing up with Dr. Deming and the Current State of The W. Edwards Deming Institute®"
May 21, 2014