Lodging Leaders
By Jon Albano and Judy Maxwell
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Episodes: 179
Description
Lodging Leaders is an award-winning weekly podcast that examines trends and issues impacting the hospitality industry.
Each week, we bring listeners on a journey through engaging stories narrated by co-hosts by Jon Albano and Judy Maxwell, and amplified by interviews with hospitality experts and other thought leaders. Each enhanced episode leverages modern media to provide closed captions, chapter markers with images and links, and an expanded multimedia report with downloadable transcriptions, while adhering to strict editorial standards.
The longest running, top-ranking hospitality podcast, Lodging Leaders received a Bronze Stevie® Award in 2020 for Podcast of the Year in the 17th annual Stevie® Awards for Women in Business. Its parent company, Long Live Lodging, also received a Bronze Stevie® Award in the Media Hero of the Year category for its expanded coverage of the coronavirus COVID-19 crisis on the hotel industry.
| Episode | Date |
|---|---|
|
03 | Ben’s Friends: How a hospitality tastemaker is saving others from addiction
|
Nov 17, 2021 |
|
346 | Repositioning For Recovery: Hotel conversions to outpace new builds
|
Nov 17, 2021 |
|
345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand
|
Nov 10, 2021 |
|
344 | Clean the World: Recycling hotel soap prepares nonprofit to save lives in pandemic
|
Nov 03, 2021 |
|
343 | Take a Cue from Hospitality: Senior living is next big opportunity
|
Oct 27, 2021 |
|
342 | Live Long and Prosper: Hospitality industry embraces senior living
|
Oct 20, 2021 |
|
341 | One Big Happy: Travel survey reveals how hotels can attract families
|
Oct 13, 2021 |
|
340 | New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors
|
Oct 06, 2021 |
|
03 | Dude, Calm Down
|
Oct 05, 2021 |
|
339 | Positive Attributes: Hoteliers debate separately pricing amenities and services
|
Sep 29, 2021 |
|
02 | We're NOT Idiots
|
Sep 28, 2021 |
|
338 | Cybercrime Spree: Hotel industry more vulnerable than ever to hackers
|
Sep 22, 2021 |
|
01 | Gas Station Menu Drop
|
Sep 21, 2021 |
|
00 | My Not-So-Secret Mission
|
Sep 15, 2021 |
|
337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business
|
Sep 15, 2021 |
|
336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks
|
Sep 08, 2021 |
|
335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead
|
Sep 01, 2021 |
|
334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising
|
Aug 25, 2021 |
|
333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field
|
Aug 18, 2021 |
|
332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements
|
Aug 11, 2021 |
|
331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry
|
Aug 04, 2021 |
|
330 | Youthful Perspective: Industry leader Bijal Patel mourns the loss of ‘an entire generation’ of hospitality workers
|
Jul 28, 2021 |
|
329 | Ruff and Ready: ADA gives hotels a short leash when accommodating guests with service animals
|
Jul 07, 2021 |
|
328 | Curb Appeal: Hotels’ refreshed images designed to attract road trippers
|
Jun 30, 2021 |
|
327 | No Place Like Home: What hotels can learn from Airbnb’s pandemic-recovery plan
|
Jun 23, 2021 |
|
326 | Make a New Plan: CHMWarnick and Pinnacle Advisory partnership signals what’s ahead for hotel industry
|
Jun 16, 2021 |
|
325 | Unique Experience: Independent boutique hotels rebuild the post-pandemic playing field
|
Jun 09, 2021 |
|
324 | Independent But Not Alone: Franchisers’ soft-brand engines drive business to struggling hotels
|
Jun 02, 2021 |
|
03 | Sloan Dean: ‘We have to think differently’
|
May 27, 2021 |
|
323 | Be Quick, Be Nimble: Independent hoteliers tell how they operated amid the pandemic
|
May 26, 2021 |
|
322 | Rethinking Recruitment and Recovery: Hotel labor shortage hamstrings industry’s comeback
|
May 19, 2021 |
|
02 | ‘Own the Upswing’
|
May 13, 2021 |
|
321 | Here to Help: Pandemic crisis fuels third-party management growth
|
May 12, 2021 |
|
320 | Where’s My Stuff?: Breaks in the global supply chain disrupt hotel projects, increase costs
|
May 05, 2021 |
|
01 | Virgin Hotels: An Example of Where the Industry is Headed
|
Apr 29, 2021 |
|
319 | TEAMWORK: Joint ventures strengthen hotel companies’ post-pandemic growth plans
|
Apr 28, 2021 |
|
318 | Gold Standard: General manager of The Ritz-Carlton St. Louis leads property through more than one challenge
|
Apr 21, 2021 |
|
317 | Together Again: U.S. hotel industry begins to see return of small meetings
|
Apr 14, 2021 |
|
316 | Pandemic Trailblazer: Hunter Hotel Investment Conference leads lodging industry’s 2021 event circuit
|
Apr 07, 2021 |
|
315 | COVID Comp Sets: The pandemic has dramatically altered hotels’ playing fields
|
Mar 31, 2021 |
|
314 | No Discounts Available: Smart rate management keeps hotels afloat amid COVID-19 storm
|
Mar 24, 2021 |
|
313 | Staging a Comeback: Hospitality leader Ron Vlasic helps industry build post-pandemic revival
|
Mar 17, 2021 |
|
312 | Spring Breaks for Homebodies: Staycations are a growing trend amid the coronavirus pandemic
|
Mar 10, 2021 |
|
311 | Shelters From the Norm: Hotels used for hospitals and housing face unexpected problems
|
Mar 03, 2021 |
|
310 | Hotels Convert to Housing: Federal COVID-19-relief funds fuel transactions
|
Feb 24, 2021 |
|
309 | ‘Stay the Course’: Kathleen Bertrand recalls hospitality career focused on growth through diversity
|
Feb 22, 2021 |
|
308 | From Guests’ Mouths to Managers’ Ears: J.D. Power study reveals what satisfies hotel customers in COVID-19 age
|
Feb 17, 2021 |
|
307 | ‘A National Story’: Black travel in America evolved with the Civil Rights Movement
|
Feb 15, 2021 |
|
306 | Calculated Risks: Catastrophic 2020 means higher insurance
|
Feb 10, 2021 |
|
305 | ‘Traveling on Hospitality’: Andrew Young remembers life on the road toward civil rights
|
Feb 08, 2021 |
|
304 | ‘This is Huge’: Choice Hotels makes history with Black-owned multi-unit deal
|
Feb 03, 2021 |
|
303 | Hotel Tech Goes Viral: COVID pandemic forces industry to modernize operations
|
Jan 27, 2021 |
|
302 | Value Judgment: Hotel asset pricing in COVID-19 age is different from previous recessions
|
Jan 20, 2021 |
|
301 | The Road Warrior Ahead: Business travel will come back ‘with a vengeance,’ say experts
|
Jan 13, 2021 |
|
300 | 2020 Hindsight: Lodging Leaders reviews hot topics, gives sneak peek of what’s ahead
|
Jan 06, 2021 |
|
299 | Conserve Cash, Save the Hotel: What asset managers are doing to survive the long COVID winter
|
Dec 30, 2020 |
|
298 | Ready to Order: Ghost kitchen concepts may save the restaurant industry
|
Dec 16, 2020 |
|
297 | Reply All: How hotels can use email to build back business
|
Dec 09, 2020 |
|
296 | Flexible Business Model: Apartment-hotels are an emerging trend in an industry in crisis
|
Dec 02, 2020 |
|
295 | Doing Well: Coronavirus pandemic advances wellness design and programs in hotels
|
Nov 18, 2020 |
|
294 | She is a Hotel Investor: What She Has a Deal can teach every hotel investor
|
Nov 11, 2020 |
|
293 | Crisis Managers: Coronavirus challenge redefines GM role
|
Nov 04, 2020 |
|
292 | People of Persuasion: Travel influencers grow in sophistication and significance in COVID-19 age
|
Oct 28, 2020 |
|
291 | On The Brink: Hotel associations lobby on Capitol Hill to ward off disaster
|
Oct 21, 2020 |
|
290 | DAY-CATIONS: Hotels turn guest rooms into private office spaces
|
Oct 14, 2020 |
|
5 - She Has a Deal - Marlene Reyes
|
Oct 07, 2020 |
|
4 - She Has a Deal - Viviana Wilkins
|
Oct 07, 2020 |
|
3 - She Has a Deal - Regina Yoo
|
Oct 07, 2020 |
|
2 - She Has a Deal - Lera Covington
|
Oct 07, 2020 |
|
1 - She Has a Deal - Heaven Douglas
|
Oct 07, 2020 |
|
289 | OTA Protest: Reform Lodging members to blackout rooms
|
Oct 07, 2020 |
|
288 | ‘The Big Pause’: Hotels retooling employment policies as business slowly returns
|
Sep 30, 2020 |
|
287 | The Long Haul: Extended-stay hotels show their strength in a crisis
|
Sep 23, 2020 |
|
286 | Care Packages: Hotels can attract business with cause marketing
|
Sep 16, 2020 |
|
285 | ‘Allure of the Door’: Exterior-corridor hotels trending in COVID-19 pandemic
|
Sep 09, 2020 |
|
284 | Sharing the Wealth: Hotel industry leaders want to bring Black investors into the fold
|
Sep 03, 2020 |
|
283 | Seizing the Moment: Black hotel owners and investors see opportunity to prosper
|
Aug 26, 2020 |
|
282 | ‘People Have Changed’: Hospitality industry deals with workers’ mental health in the age of COVID-19
|
Aug 19, 2020 |
|
281 | Rescue Capital: Hotel financiers seek opportunities to invest in distressed assets
|
Aug 12, 2020 |
|
280 | Premium Letdown: Hotels challenge property insurers’ refusal to cover COVID-19 revenue loss
|
Aug 05, 2020 |
|
279 | Inclusion is a Unicorn Part 2: ‘We are actually doing badly’
|
Jul 29, 2020 |
|
278 | CMBS Distress: Thousands of hotel owners seek relief from billions of dollars in debt
|
Jul 22, 2020 |
|
277 | Contagious Ideas: Hospitality brand and design experts search for creative solutions in the age of COVID-19
|
Jul 08, 2020 |
|
276 | A Measured Response: Hotel industry hires for diversity but fails with inclusion
|
Jul 01, 2020 |
|
275 | ‘Inclusion is a Myth’: Next Generation in Lodging challenges industry’s status quo on race and diversity
|
Jun 24, 2020 |
|
275 | ‘Inclusion is a Myth’: Next Generation in Lodging challenges industry’s status quo on race and diversity
|
Jun 24, 2020 |
|
274 | Construction in a Pandemic: Hotel builders face unexpected challenges
|
Jun 17, 2020 |
|
273 | Digital Divides: Technology builds a hybrid of meetings and events in age of COVID-19
|
Jun 10, 2020 |
|
272 | A New Digital Reality: Hotels turn to technology to redefine guest engagement
|
Jun 03, 2020 |
|
271 | Clean Breaks: Hotels face new expectations of health and safety in the age of COVID-19
|
May 27, 2020 |
|
270 | Critical Messages: Hotel marketing in the wake of COVID-19
|
May 20, 2020 |
|
269 | Rays of Light: Hotels are guiding beacons as states reopen economies
|
May 13, 2020 |
|
268 | Peaks and Valleys: COVID-19 crisis cuts hotel values and creates opportunity
|
May 06, 2020 |
|
267 | Comeback Opportunity: LodgingStream digital conference looks toward a post-COVID-19 future
|
Apr 27, 2020 |
|
266 | Return Policies: Hotel industry works out rehiring plans
|
Apr 22, 2020 |
|
265 | Franchising In Deconstruction: COVID-19 crisis amplifies problems in brand licensing
|
Apr 15, 2020 |
|
264 | Seeking Signs of Relief: Hoteliers wade through financial aid programs and proposals
|
Apr 10, 2020 |
|
263 | Risk Adjustment: Hotel tech platforms face their own COVID-19 crisis
|
Apr 08, 2020 |
|
262 | Strongest Link: Hotel procurement specialists keep supply chain connected
|
Apr 03, 2020 |
|
261 | Let’s Make a Deal: Coronavirus crisis alters hotel transaction landscape
|
Apr 01, 2020 |
|
260 | Startling Statistics: Industry analysts stunned at depth of downturn
|
Mar 30, 2020 |
|
259 | Trust Factor: Hotels can channel the right message during the coronavirus crisis
|
Mar 27, 2020 |
|
258 | Cash in a Crisis: SBA launches COVID-19 loan program, but experts urge caution
|
Mar 25, 2020 |
|
257 | Hotels Become Hospitals: Government takeover of lodging leaves big questions for owners
|
Mar 23, 2020 |
|
256 | What’s a Hotelier To Do? AAHOA’s Cecil Staton on the industry’s ‘dark times’
|
Mar 20, 2020 |
|
255 | Workforce Woes: Hotels try to avoid layoffs, and support employees
|
Mar 18, 2020 |
|
254 | High Cancelations and Low Demand: Hotel pricing in a steep downturn
|
Mar 16, 2020 |
|
253 | Franchising Report Part 1 - Power Struggle: New hotelier organization lobbies for franchisee protection
|
Mar 11, 2020 |
|
252 | The BulletInn #2: Coronavirus and group business; Sara Blakely of Spanx at Hunter conference; and short-term rental’s surprising shift
|
Mar 04, 2020 |
|
251 | Channel Mix: Hotels balance costs of guest acquisition, OTAs and overall business opportunities
|
Feb 26, 2020 |
|
250 | Cold Calls or Warm Greetings: How to meet people and build a network
|
Feb 19, 2020 |
|
249 | The BulletInn: ALIS 2020 news updates
|
Feb 12, 2020 |
|
248 | Recipe for Success: Hotel F&B gets a redo
|
Feb 05, 2020 |
|
247 | Artistic Moments: Art can paint your hotel’s story
|
Jan 29, 2020 |
|
246 | Transitional Transactions: Hotel brokers, investors prepare for a new normal
|
Jan 22, 2020 |
|
245 | Win-Win: Women of AAHOA step up to the leadership plate
|
Jan 15, 2020 |
|
244 | Missing Rungs: A slow climb for women in hospitality leadership
|
Jan 08, 2020 |
|
243 | Don’t Leave Me Now: How to reduce employee turnover
|
Jan 01, 2020 |
|
242 | Desk Sets: Hoteliers capitalize on coworking trend
|
Dec 18, 2019 |
|
241 | Let’s Stay Together: New design concepts connect small-group travelers and local communities
|
Dec 11, 2019 |
|
240 | Room at The Inn: How hotels can avoid silent nights this holiday season
|
Dec 04, 2019 |
|
239 | Good As New: Surge in hotel renovations expected to boost business
|
Nov 27, 2019 |
|
238 | Reaching the Finish Line: Hotel construction companies hurdle project barriers
|
Nov 19, 2019 |
|
237 | Shop ’Til You Drop: Hospitality procurement specialists manage a mixed bag of challenges
|
Nov 13, 2019 |
|
236 | Breach of Trust: Cybercrime a pervasive threat to the hospitality industry
|
Nov 06, 2019 |
|
235 | Lodging Leaders Spotlight: Yotel a tech-forward brand worth watching
|
Oct 30, 2019 |
|
234 | More for the Money: Upselling generates significant revenue gains for hotels
|
Oct 23, 2019 |
|
233 | How Does Your Hotel Rate? Smart pricing strategies key to winning in a downturn
|
Oct 09, 2019 |
|
232 | Wage Pressures: How to plug cost leaks in your hotel’s labor pool (Labor and Hiring Part 2)
|
Oct 02, 2019 |
|
231 | Culture Club: Your hotel’s work environment may be bad for business (Labor and Hiring Part 1)
|
Sep 25, 2019 |
|
230 | Funding CapEx: New report tells what it takes for hotels to stay competitive
|
Sep 18, 2019 |
|
229 | Panic Buttons: Hospitality Workers Sound the Alarm (Hotel Safety Part 2)
|
Sep 11, 2019 |
|
228 | Run, Hide, Fight: How to prepare for an active shooter (Hotel Safety Part 1)
|
Sep 04, 2019 |
|
227 | Mass Appeal: Crowdfunding for hotel development mines new sources of cash
|
Aug 28, 2019 |
|
226 | It’s a Long Story: Historic hotels gain new appreciation among travelers, brands
|
Aug 21, 2019 |
|
225 | LinkedIn Means Business: How to use social media to grow
|
Aug 14, 2019 |
|
224 | Mixed Message: Multicultural and heritage tourism is big business
|
Aug 07, 2019 |
|
223 | Grading Curves: NAACP diversity report card reveals weaknesses in hotel companies
|
Jul 31, 2019 |
|
222 | Flying Solo: What it takes to go from franchised to independent
|
Jul 24, 2019 |
|
221 | Home Sharing’s Heavy Hitters: Airbnb’s genius is branding (Part 2)
|
Jul 17, 2019 |
|
220 | Disruptive Innovator: Measuring Airbnb’s impact (Part 1)
|
Jul 10, 2019 |
|
219 | Train and Retain: Hospitality apprenticeship fills high-level jobs
|
Jul 03, 2019 |
|
218 | Yes, Girls Allowed: More women venturing into hotel investment
|
Jun 26, 2019 |
|
217 | Rainy Days Ahead: Hotels advised to prepare for a downturn
|
Jun 19, 2019 |
|
216 | Wellness Travel: Get your business in shape for an emerging trend
|
Jun 12, 2019 |
|
215 | Hotel Crime: How to manage a high-profile case
|
Jun 05, 2019 |
|
214 | The Weed Frontier: How hotels are capitalizing on cannabis
|
May 22, 2019 |
|
213 | Event Entrepreneur: What’s behind The Lodging Conference success
|
May 15, 2019 |
|
212 | Can We Talk? Why women don’t negotiate
|
May 08, 2019 |
|
211 | Triple Whammy: Tri-branded hotels change playing field
|
May 01, 2019 |
|
210 | Black-Owned Hotels: NABHOOD opens doors to opportunity
|
Apr 24, 2019 |
|
209 | American Tales: Hotel industry execs tell all
|
Apr 17, 2019 |
|
208 | Surf-By Lawsuits: Hotel websites in legal crosshairs
|
Apr 10, 2019 |
|
207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta
|
Apr 03, 2019 |
|
206 | The Business of Immigration: Family migration to U.S. under threat
|
Mar 27, 2019 |
|
205 | Opportunity Zones Create 21st Century Gold Rush
|
Mar 20, 2019 |
|
204 | Bias and Backward Thinking: What’s holding women back
|
Mar 13, 2019 |
|
203 | Human Trafficking in Hotels Happens Every Day
|
Mar 06, 2019 |
|
202 | Mitch Patel Redesigns the Future of Vision Hospitality
|
Feb 27, 2019 |
|
201 | A New Story: Lodging Leaders Shifts to New Format with Judy Maxwell
|
Feb 20, 2019 |
|
200 | Excellence Wins with Horst Schulze
|
Feb 13, 2019 |
|
LL108-Education_is_the_Most_Powerful_Weapon_with_Miraj_Patel.mp3
|
Apr 19, 2017 |
|
LL086-Hiring_for_Personality_and_Fit_with_Al_Munguia.mp3
|
Nov 13, 2016 |
|
LL083-How_to_Build_Great_Hotel_Teams_with_the_Hotelier_Mastermind.mp3
|
Oct 25, 2016 |
|
LL82-Micah_Solomon.mp3
|
Oct 17, 2016 |
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LL079-taking-your-customer-service-experience-to-the-next-level-with-shep-hyken.mp3
|
Sep 28, 2016 |
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LL074-Increase_Hotel_Profits_Through_Financial_Leadership_with_David_Lund.mp3
|
Aug 22, 2016 |
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LL072-The_ONE_Thing_That_Delivers_Extraordinary_Results_with_Jay_Papasan.mp3
|
Aug 09, 2016 |
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LL064-Recession-Proof_Your_Portfolio_with_Nick_Sheth.mp3
|
Jun 13, 2016 |
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LL060-Hospitality_Construction_Project_Management_and_Owner_Representation_with_Stephen_Siegel.mp3
|
May 18, 2016 |
|
LL055-Wow_and_Win_More_Market_Share_with_Ciara_Feely.mp3
|
Apr 13, 2016 |
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LL048-Create_Your_Story_Then_Communicate_It_with_Paul_Kesman.mp3
|
Mar 08, 2016 |
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LL044.mp3
|
Feb 10, 2016 |
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LL041.mp3
|
Jan 19, 2016 |
|
LL012.mp3
|
Jul 10, 2015 |
|
LL013.mp3
|
Jul 01, 2015 |
|
LL010.mp3
|
Jun 11, 2015 |
|
003 | Great Leadership Stems from the Heart with Nancy Johnson
|
Apr 28, 2015 |
|
001 | About the Lodging Leaders Podcast with Jon Albano
|
Apr 28, 2015 |