Business Mic
By Daudi Mugabi
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Image by Daudi Mugabi
Category: Careers
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Episodes: 100
Description
A podcast show comprised of intimate interviews with exciting entrepreneurs and leading industry experts who open up and share their amazing business experiences. This is the best place to find meaningful conversations with industry leaders, insider knowledge, and key business resources all for free.
| Episode | Date |
|---|---|
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226: Kae Wagner- From Blank Page to Bestseller: How to Market Your Book Like a Pro
|
Apr 22, 2026 |
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225: Kpunsa Mbinkar - The Future of Customer & Citizen Experience in Africa
|
Jan 19, 2026 |
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224: Shay Thieberg - The Science Behind LinkedIn Success: Behavior, Content, and Credibility
|
Dec 12, 2025 |
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223: Mark Murphy - The Five Roles of Great Teams and How Leaders Activate Them
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Nov 22, 2025 |
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222: Peter Swimm - Building Responsible Automation Through Context, Care, and Human Insight
|
Nov 18, 2025 |
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221: Kyle McDowell - The 10 WE Principles: A Framework for Purpose-Driven Leadership
|
Nov 15, 2025 |
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220: Jonathan Shroyer - The Future of Customer Experience in the Gaming Industry
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Nov 11, 2025 |
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219: Lateshia Pearson - Purpose Over Profit: Building a Legacy That Empowers Others
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Nov 09, 2025 |
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218: Andrew Oxley - Building High-Performing Teams Through Trust and Accountability
|
Nov 08, 2025 |
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217: Jessica Volker - Why real empathy still matters in the age of AI-driven service
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Oct 28, 2025 |
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216: Steven Seidel - How Purpose Transforms Leadership and Life
|
Oct 22, 2025 |
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215: Chris Hallberg - Building High-Performing Teams by Driving Discipline and Accountability
|
Sep 17, 2025 |
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214: Kevin Wilkins - Turning Vision into Sustainable Impact
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Aug 20, 2025 |
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213: Jimi Gibson - Why Your Brand Voice Matters More Than Ever
|
Aug 15, 2025 |
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212: Christian LeFer - From Vision to IRS Approval: Making Nonprofits Happen Faster
|
Aug 13, 2025 |
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211: Kira Shishkin - Redesigning the News Business for a Distracted World
|
Aug 05, 2025 |
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210: Cary Prejean - Breaking the Bottleneck: A Strategic Blueprint for Sustainable Business Growth
|
Jun 25, 2025 |
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209: Ken Rapp - Transforming Post-Sale Product Experience into Brand Loyalty
|
Jun 20, 2025 |
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208: Filip Sardi - Designing Post-Purchase Experiences that Win Loyalty
|
Jun 18, 2025 |
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207: James Warren - From Data to Meaning: Building Empathy into Customer Experience
|
May 15, 2025 |
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206: Jennifer Q. Williams - Delivering Satisfaction: The Customer-First Journey of Saint Louis Closet Co.
|
May 01, 2025 |
|
205: Eli Portnoy - Why Listening to Customers Is a Superpower for Business Growth
|
Apr 26, 2025 |
|
204: Dan Abel Jr - Crafting a Timeless Chocolate Brand Through Customer Moments
|
Apr 24, 2025 |
|
203: Palesa Nhlapo - Leading with Empathy: Redefining Customer Growth
|
Apr 07, 2025 |
|
202: Marcelo Calbucci - Leveraging the PR FAQ Framework for Customer Experience Excellence
|
Apr 07, 2025 |
|
201: Stefan Osthaus - Advancing Customer Experience: Certifications, Standards, and Best Practices
|
Feb 12, 2025 |
|
200: Borja Cuan - Mastering Customer Experience in Digital Marketing
|
Jan 29, 2025 |
|
199: Justine Morgan - Building Authentic Customer Experiences and Powerful Brands
|
Dec 15, 2024 |
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198: Dr. Emmanuel Manyonganise - The Hyper-Personalization CX Evolution
|
Dec 10, 2024 |
|
197: Vance Morris - Creating Unforgettable Customer Experiences the Disney Way
|
Nov 28, 2024 |
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196: Dr. Emmanuel Manyonganise - The importance of a well-defined Customer Experience strategy
|
Oct 04, 2024 |
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195: Richard Ssebaggala - How leadership impacts customer experience
|
Jun 17, 2024 |
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194: Wale Akinyemi - Creating Unforgettable Customer Experiences
|
Jun 05, 2024 |
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193: Andreea Coca - Using Data-driven Insights to Navigate the CX Landscape
|
Apr 04, 2024 |
|
192: Claire Boscq - Enhancing Customer Experience Through Workplace Feng Shui
|
Mar 26, 2024 |
|
191: Federico Cesconi - Strategies for Effective Customer Experience Management
|
Feb 06, 2024 |
|
190: Gregorio Uglioni - Unveiling 2023's Trends and Transformations in CX Insights
|
Dec 21, 2023 |
|
189: Qaalfa Dibeehi - Sustainability and Customer Experience
|
Dec 07, 2023 |
|
188: Shorouk Ali - Enhancing CX through Customer Insights Mastery
|
Dec 04, 2023 |
|
187: Micheu Njiru - Key principles for developing a customer-centric culture
|
Nov 24, 2023 |
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186: Ilenia Vidili - Unveiling the Path to Customer-Centric Transformation
|
Nov 16, 2023 |
|
185: Waleed AlHamdan - Building an Organization Around Customer Needs
|
Nov 16, 2023 |
|
184: Andrew Tsuro - How to influence an audience through effective communication
|
Oct 20, 2023 |
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183: Dr. Lucy Kiruthu - The role of every individual in delivering an exceptional experience
|
Oct 19, 2023 |
|
182: Pauline Kariuki - Fostering a customer centric culture through employee engagement
|
Sep 21, 2023 |
|
181: Jill Raff - EX2CX the secret formula to Business Success
|
Sep 18, 2023 |
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180: Nicolas Callegari - Measuring Customer Experience the right way
|
Sep 14, 2023 |
|
179: Evas Bazirakakye Kizza - Why Customer Experience is every Employee's job
|
Sep 12, 2023 |
|
178: Michael Brandt - Why are Customer Surveys dying?
|
Sep 08, 2023 |
|
177: Chantel Botha - Using Journey Maps to deliver better Customer Experience
|
Aug 18, 2023 |
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176: Rosebella Abok & Anne Nyachomba Mwangi - The Transformative Value of Employee Experience
|
Aug 03, 2023 |
|
175: Adwoa Asare - Asamoah - Increasing Profitability through Customer Experience Management Frameworks
|
Jul 17, 2023 |
|
174: Sonia Karamagi Kasagga - Elevating Customer Experience through Personalisation and Internal Sensitization
|
Jul 10, 2023 |
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173: Georges Essama - Improving Customer Experience in African Public Sectors
|
Jul 03, 2023 |
|
172: Lynn Hunsaker - The impact of business silos on Customer Experience
|
Jun 23, 2023 |
|
171: Rebekah Kabugo Mugisha - Putting customers at the centre of business strategy
|
Jun 16, 2023 |
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170: Victor Songa Musiwa - Enhancing Customer Experience through Business Process Management
|
Jun 07, 2023 |
|
169: Craig Stoss - The impact of Artificial Intelligence on Customer Experience
|
May 08, 2023 |
|
168: Amanda Akushie - Using Customer Experience as a strategic tool to build Brand loyalty
|
Apr 27, 2023 |
|
167: Rob Dwyer - Enhancing Customer Experience through Contact Centers
|
Apr 11, 2023 |
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166: Jonathan Daniels - The State of Customer Centricity in 2023
|
Mar 10, 2023 |
|
165: Nicholas Hirya - Leveraging Customer Insights to gain a competitive advantage
|
Feb 17, 2023 |
|
164: Oluwatobi Kola-Sodipo - Improving Customer Experience in Africa through a Community of Professionals
|
Feb 01, 2023 |
|
163: Ashley Micciche - Transitioning small business owners successfully into retirement
|
Dec 15, 2019 |
|
162: Valerie Leonard - Strengthening the capacity of Nonprofit organizations
|
Dec 01, 2019 |
|
161: Sujit Lalwani - How to build a great online presence
|
Nov 24, 2019 |
|
160: Kim Ades - Using Frame of Mind coaching to achieve success
|
Nov 10, 2019 |
|
159: Sarah Kennan - The South African Karoo agave spirit entrepreneur
|
Nov 03, 2019 |
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158: Charlie Whyman - How to grow your business using LinkedIn
|
Oct 27, 2019 |
|
157: Zamaswazi Mfusi - Creating African content for young children across the world
|
Oct 20, 2019 |
|
156: Stephan Roussan - Why you need a brand strategy
|
Oct 13, 2019 |
|
155: Zoe Dlamini-Sas - Bringing the Kingdom of eSwatini to the Netherlands
|
Oct 06, 2019 |
|
154: Stacy Jones - Bringing the power of Pop Culture to your brand
|
Sep 30, 2019 |
|
153: Thembi Bheka - Empowering women in Africa
|
Sep 23, 2019 |
|
152: Amy Simpkins - How renewable energy is impacting the world
|
Sep 15, 2019 |
|
151: Cindy Leah - How to become a professional photographer
|
Dec 31, 2018 |
|
150: Tommy Breedlove - Empowering Humans to Live Legendary Lives
|
Dec 24, 2018 |
|
149: Andrena Sawyer - Supporting African non-profits and small businesses
|
Dec 17, 2018 |
|
148: Steve Wollett - The rise of Nerd culture in mainstream media
|
Dec 10, 2018 |
|
147: Sharika Punwasi - How to build a high-end kids fashion brand in Africa
|
Dec 03, 2018 |
|
146: Nthabiseng Dube - HR and Payroll solutions for your business
|
Nov 26, 2018 |
|
146: Nthabiseng Dube - HR and Payroll solutions for your business
|
Nov 26, 2018 |
|
145: Paul Moore - Real Estate investing with a purpose
|
Nov 19, 2018 |
|
144: Ntsoaki Kortjass - How to build a 100% black woman security services company
|
Nov 12, 2018 |
|
143: Donna Gunter - How to grow your business by publishing a book
|
Nov 05, 2018 |
|
142: Colin Gray - How to grow your business using a podcast
|
Oct 29, 2018 |
|
141: Jesse Bradley - Leadership lessons from soccer
|
Oct 22, 2018 |
|
140: Damon Burton - What effective Search Engine Optimization looks like
|
Oct 15, 2018 |
|
139: Lisa Phillips - How to become a successful real estate investor
|
Oct 08, 2018 |
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138: Thor Conklin - How to become an efficient entrepreneur
|
Oct 01, 2018 |
|
137: DeShuna Spencer - Celebrating the African Diaspora experience through film
|
Sep 24, 2018 |
|
136: Julia Carlson - How to Get Your Financial Life in Shape
|
Sep 17, 2018 |
|
135: Lisle Jenneke - Salon Management made easy
|
Sep 10, 2018 |
|
134: Drew Barton - Your website should constantly evolve with the business
|
Sep 03, 2018 |
|
133: Don Erwin - How to boost your sales
|
Aug 27, 2018 |
|
132: Thembe Khumalo - The importance of having a good brand
|
Aug 20, 2018 |
|
131: Sharifah Hardie - How to make your business website more effective
|
Aug 13, 2018 |
|
130: Maxwell Ivey - Don't let fear get in the way of your success
|
Aug 06, 2018 |
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129: Gerald Jones - How to create a DOPE business plan
|
Jul 30, 2018 |
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128: Scott Royal Smith - Save millions by structuring your business the right way
|
Jul 23, 2018 |